Panasonic KEY TELEPHONE manual Using Account Codes, Non-verified Account Codes

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3. Placing Outside Calls

To have a busy outside line call you back once it is open

1.Pick up the handset or press the ON/OFF key.

2.Attempt to access an outside line.

3.When you hear the busy tone, enter the Callback Request code (default = 3).

4.Press the ON/OFF key again and wait for the callback tone. (When the outside line is available, your phone rings and the FF key for the outside line flashes.)

5.Pick up the handset or press the ON/OFF key.

6.Dial the phone number.

Note: You must respond to the callback tone within 15 seconds.

USING ACCOUNT CODES

You can assign account codes (both non-verified account codes and verified ID codes) to clients to help track a variety of information; such as, call dates and times, numbers called, and outside line numbers used. This information is then printed for each account on a System Message Detail Recording (SMDR) record.

Note: An SMDR printer or external call accounting system is required to collect account code records.

Non-verified Account Codes

Non-verified account codes are voluntary and do not have to be entered before you make a call. They can also be assigned to both incoming and outgoing calls.

You can enter a non-verified account code before making a call or during a call.

To enter a non-verified account code before making a call

1.Pick up the handset or press the ON/OFF key.

2.Enter the Account Code code (default = 8#).

3.Enter the Account Code (up to 10 digits).

4.Press the # key.

5.Dial 9 or press an FF key that is dedicated to an outside line.

6.Dial the phone number.

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Key Telephone User Guide

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Contents KEY Telephone User Guide Page Contents Using Additional Features Communicating Within Your OfficeWhat this Manual Contains HOW to USE this ManualPreface Notation Used For More InformationUnderstanding Your Phone NON-DISPLAY PhonesNon-display phone features Feature DescriptionSmall-display phone Small-display phone features SMALL-DISPLAY PhonesUnderstanding Your Phone Changing the Default Display Understanding Display InformationUsing Variable Mode To activate Variable Mode on a small-display phoneTo use Variable Mode on a small-display phone LARGE-DISPLAY PhonesLarge-display phone features To display a directory or menu on a large-display phone Extension *+!## User name Incoming outside call for large-display phone To adjust the ringer volume of your phone while it is idle Adjusting Volume and Display SettingsTo adjust the volume of your phone while it is in use Setting UP Flexible Function Keys To adjust the display contrast of your phoneTo set up FF keys ThenSetting UP ONE-TOUCH Keys To check the FF key’s setupTo clear an FF key’s programming To program a one-touch key for an outside phone numberTo check a programmed one-touch key To assign a feature code or extension number to a one-touchTo assign an SSD number to a one-touch key Setting UP Speed Dialling Assigning and Deleting PSD NumbersEtc To assign a PSD number to a one-touch or soft keyCorresponds to PSD bin on To delete a PSD number assigned to a one-touch or soft key MCO CodePause Checked, but not during programmingTo link speed dial numbers to a PSD bin Assigning SSD NumbersLinking System Speed Dial Numbers To assign a name to a PSD number Assigning and Deleting Names for PSD NumbersTo use a PSD key that links multiple speed dial numbers Setting Up Your Phone Name assignment example small-display phone Name assignment example large-display phone To delete a name assigned to a PSD number To make an outside call using an FF key Accessing AN Outside LineTo make an outside call using an outside line access code Using Account Codes Non-verified Account CodesTo have a busy outside line call you back once it is open To enter a non-verified account code before making a callRedialing Outside Numbers Verified Account CodesUsing Speed Dialling To cancel automatic repeat diallingDialling Speed Dial Numbers To dial a speed dial number by pressing a one-touch key##From the Main Menu, press the soft key to the left of #or Checking Speed Dial Numbers Placing Outside Calls To answer a call Using Call HoldAnswering Calls To place a call on hold To use Broker’s Hold and toggle between two callsTo retrieve a call placed on hold, do one of the following To retrieve a callUnsupervised Transfers Transferring CallsSupervised Transfers To transfer a call to a busy extension Call PickupExtension Group Pickup Extension Direct Pickup To use Extension Group Pickup All CallsTo use Extension Group Pickup External Calls To use Specified Group Pickup All CallsTrunk Group Pickup Trunk Direct PickupTo use Trunk Group Pickup To use Trunk Direct PickupCall Park To park a call on this extensionTo retrieve a call parked at another Extension To park a call at another extensionCalling Other Extensions To call another extension by entering the extension numberSwitching Between Tone and Voice Calling To switch between tone to voice callingUsing Paging To answer a page using Meet-Me AnswerAnswering a Page Meet-Me Answer To page another party or make an announcementMaking Announcements to Busy Extensions Answering an AnnouncementTransferring Calls with an Announcement To make an announcementUsing Call Forwarding To transfer a call while making an announcementTo set Call Forwarding To forwardTo cancel Call Forwarding To use Automatic Camp-on Call Waiting Using CAMP-ON Call WaitingTo answer a Camp-on Call Waiting signal To respond to a Message Waiting/Callback request Using Message WAITING/CALLBACKTo send a Message Waiting/Callback request Using DO-NOT-DISTURB To cancel DNDTo turn DND on To turn DND onTo cancel DND Using the MIC KEY To block outgoing audio using the MIC keyUsing Voice Recognition Using OFF-HOOK MonitorUsing Handsfree Answerback and Operation To establish a three-party conference call Using the Flash FeatureMaking Conference Calls Using Timed Reminders Controlling Background MusicTo establish an eight-party conference call To drop out of a conference callUsing Caller ID To set a timed reminder reminder alarmTo cancel a timed reminder Caller ID Call LogCall Log Operation for a Small-display Phones Fri OctCall Log Format for the Large-Display Phone Walking Class of Service To use a Walking COS codeAppendix A. Dial Code List Appendix a Appendix a PSD Bin PSD Number PSD NameNumerics Index Index Index Using soft keys on small-display phone Copyright