Panasonic KEY TELEPHONE manual Using Message WAITING/CALLBACK

Page 52

5. Communicating Within Your Office

1. Do one of the following:

To . . .		Do . . .

Answer a call	a.	After receiving an alert tone, replace the handset or
		press the ON/OFF key to end the first call.
	b. Lift the handset or press the ON/OFF key again to
		connect to the waiting call..

Toggle between two calls (using	a. After receiving an alert tone, press the HOLD key to
Broker’s Hold)		put the first call on hold.
	b. Press the ON/OFF key to pick up the second call.

USING MESSAGE WAITING/CALLBACK

You can leave a callback request message (or message waiting indication) for a busy extension or one that does not answer. After sending the callback message, you hang up the phone and wait for the call back. The called party’s message indicator lamp then flashes that a message has been received.

When the message indicator lamp flashes, it indicates either a callback message from another extension or, if your system uses voice mail, a voice message. For a callback message, the display reflects the extension or name that sent the message. For a voice message, the display reflects that a new message has been received.

If multiple messages have been received, the display reflects the number of messages and indicates the origin of the first message (i.e., the extension number or voice mail).

Note: You can use the MSG key to answer callback requests.

To send a Message Waiting/Callback request

1.Pick up the handset or press the ON/OFF key.

2.Dial the extension number.

3.While the phone is still ringing or when you hear the busy tone, enter the Message Wait code (default = 4). (The message lamp flashes at the called extension.) (Note: You may need to dial 1 to change to tone calling before sending the message.)

4.Replace the handset or press the ON/OFF key.

To respond to a Message Waiting/Callback request

Note: Multiple messages are accessed in the order in which they are received.

52	Key Telephone User Guide

Image 52

Contents KEY Telephone User Guide Page Contents Using Additional Features Communicating Within Your OfficePreface HOW to USE this ManualWhat this Manual Contains Notation Used For More InformationUnderstanding Your Phone NON-DISPLAY PhonesNon-display phone features Feature DescriptionSmall-display phone Small-display phone features SMALL-DISPLAY PhonesUnderstanding Your Phone Changing the Default Display Understanding Display InformationUsing Variable Mode To activate Variable Mode on a small-display phoneTo use Variable Mode on a small-display phone LARGE-DISPLAY PhonesLarge-display phone features To display a directory or menu on a large-display phone Extension *+!## User name Incoming outside call for large-display phone To adjust the volume of your phone while it is in use Adjusting Volume and Display SettingsTo adjust the ringer volume of your phone while it is idle Setting UP Flexible Function Keys To adjust the display contrast of your phoneTo set up FF keys ThenSetting UP ONE-TOUCH Keys To check the FF key’s setupTo clear an FF key’s programming To program a one-touch key for an outside phone numberTo assign an SSD number to a one-touch key To assign a feature code or extension number to a one-touchTo check a programmed one-touch key Setting UP Speed Dialling Assigning and Deleting PSD NumbersCorresponds to PSD bin on To assign a PSD number to a one-touch or soft keyEtc To delete a PSD number assigned to a one-touch or soft key MCO CodePause Checked, but not during programmingLinking System Speed Dial Numbers Assigning SSD NumbersTo link speed dial numbers to a PSD bin To use a PSD key that links multiple speed dial numbers Assigning and Deleting Names for PSD NumbersTo assign a name to a PSD number Setting Up Your Phone Name assignment example small-display phone Name assignment example large-display phone To delete a name assigned to a PSD number To make an outside call using an outside line access code Accessing AN Outside LineTo make an outside call using an FF key Using Account Codes Non-verified Account CodesTo have a busy outside line call you back once it is open To enter a non-verified account code before making a callRedialing Outside Numbers Verified Account CodesUsing Speed Dialling To cancel automatic repeat diallingDialling Speed Dial Numbers To dial a speed dial number by pressing a one-touch key##From the Main Menu, press the soft key to the left of #or Checking Speed Dial Numbers Placing Outside Calls Answering Calls Using Call HoldTo answer a call To place a call on hold To use Broker’s Hold and toggle between two callsTo retrieve a call placed on hold, do one of the following To retrieve a callSupervised Transfers Transferring CallsUnsupervised Transfers Extension Group Pickup Call PickupTo transfer a call to a busy extension Extension Direct Pickup To use Extension Group Pickup All CallsTo use Extension Group Pickup External Calls To use Specified Group Pickup All CallsTrunk Group Pickup Trunk Direct PickupTo use Trunk Group Pickup To use Trunk Direct PickupCall Park To park a call on this extensionTo retrieve a call parked at another Extension To park a call at another extensionCalling Other Extensions To call another extension by entering the extension numberSwitching Between Tone and Voice Calling To switch between tone to voice callingUsing Paging To answer a page using Meet-Me AnswerAnswering a Page Meet-Me Answer To page another party or make an announcementMaking Announcements to Busy Extensions Answering an AnnouncementTransferring Calls with an Announcement To make an announcementUsing Call Forwarding To transfer a call while making an announcementTo set Call Forwarding To forwardTo cancel Call Forwarding To answer a Camp-on Call Waiting signal Using CAMP-ON Call WaitingTo use Automatic Camp-on Call Waiting To send a Message Waiting/Callback request Using Message WAITING/CALLBACKTo respond to a Message Waiting/Callback request Using DO-NOT-DISTURB To cancel DNDTo turn DND on To turn DND onTo cancel DND Using the MIC KEY To block outgoing audio using the MIC keyUsing Handsfree Answerback and Operation Using OFF-HOOK MonitorUsing Voice Recognition Making Conference Calls Using the Flash FeatureTo establish a three-party conference call Using Timed Reminders Controlling Background MusicTo establish an eight-party conference call To drop out of a conference callUsing Caller ID To set a timed reminder reminder alarmTo cancel a timed reminder Caller ID Call LogCall Log Operation for a Small-display Phones Fri OctCall Log Format for the Large-Display Phone Walking Class of Service To use a Walking COS codeAppendix A. Dial Code List Appendix a Appendix a PSD Bin PSD Number PSD NameNumerics Index Index Index Using soft keys on small-display phone Copyright