Panasonic KEY TELEPHONE manual To place a call on hold, To retrieve a call

4. Handling Incoming Calls

Notes:

•The Floating Hold feature assigns a Floating Hold number ( 001-576) to a specific FF key. By placing a call on hold using the Floating Hold key, you can retrieve the call from any phone that has an FF key that is assigned the same Floating Hold number or by simply entering the Floating Hold number.

•Floating Hold requires system programming.

•The EXT indicator flashes when you hold an internal call or an outside line that is not assigned to an FF key.

•If you do not pick up a held call in a certain period of time, you will hear a tone indicating that the call is still waiting.

To place a call on hold

1.While on a call, press the HOLD key or the Floating Hold FF key.

To use Broker’s Hold and toggle between two calls

1.While on a call, press the HOLD key to put the first call on hold.

2.Press the FF key that is flashing green to answer the second call.

3.Press the HOLD key to put the second call on hold.

4.Press the FF key that is flashing green to return to the first call.

To retrieve a call placed on hold, do one of the following:

To retrieve a call . . .	Do . . .
From the extension that placed	Press the FF key that is flashing green.
the call on hold
	OR
	Press the HOLD key (if no FF key is flashing).
From a different extension	Press the FF key that is flashing red.
than the one that placed the
call on hold
From Floating Hold (also	a. Press the Floating Hold FF key.
known as System Park Pick	OR
Up)
	a. Enter the Floating Hold Answer code (default
	= *9).
	b. Enter the Floating Hold number for the held
	call (001-576).

Key Telephone User Guide 39