4. HANDLING INCOMING CALLS
You can handle calls that reach your phone in a variety of ways:
•Answer Calls (page 38)
•Use Call Hold (page 38)
•Transfer Calls (page 40)
ANSWERING CALLS
You can answer various types of calls using the following procedure:
To answer a call
1.Pick up the handset or press the ON/OFF key.
2.Do one of the following:
To answer . . . |
| Do the following . . . |
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A call ringing at someone | a. | Press the flashing FF key. |
else’s phone |
| OR |
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| |
| a. | Enter the Direct Call Pickup Set code (default |
|
| = 704). |
| b. Dial the number of the ringing extension. | |
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| |
A call ringing a phone within | Enter the All Calls Pickup Set code (default = | |
your call pickup group | 701). | |
|
| |
An external call ringing a | Enter the External Call Pickup Set code (default = | |
phone within your call pickup | 702). | |
group |
|
|
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|
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A call ringing outside your call | a. | Enter the Specified Group Pickup Set code |
pickup group |
| (default = 703). |
| b. Enter the number of the call pickup group (01- | |
|
| 72) where the phone is ringing. |
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3.Complete the call, and replace the handset or press the ON/OFF key.
USING CALL HOLD
Depending on the set up of your system, you can put one or more calls on hold and retrieve those calls using the HOLD key or a designated Floating Hold key.
38 | Key Telephone User Guide |