HP Web-Based Enterprise Services 4.5 manual Test Environment, Windows

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Overall WEBES Release Notes

1.4Test Environment

•Windows XP Professional 64 bit Itanium Edition

Although WEBES is not yet supported on this operating system, the Itanium kit may install and operate correctly but the Pentium kit can not be installed.

•Windows Vista, 32-bit Beta Edition (formerly known as “Longhorn”)

•Any Editions for the x64 platform

See section 1.6.1.1 Installing WEBES on Unsupported Platforms for related error messages if you install WEBES on non-supported platforms.

See the previous section "1.2 Hardware Requirements" for the types of hardware that WEBES can be installed upon. Although WEBES can be installed on any of these hardware and operating system combinations, SEA only supports event bit-to-text translation and event analysis on a certain set of HP product.

See Section “2.2 Supported Products” for the list of products that SEA supports.

1.4 Test Environment

This WEBES version passed QA testing when installed on the following specific test configurations:

Windows

•Windows 2000 (Patched) Proliant DL380, RAM 256 MB Proliant DL380, RAM 256 MB

Intel Pentium III, CPU 1133MHz, RAM 1 GB

•Windows XP (Patched)

Intel Pentium II, CPU 398MHz, RAM 128 MB Intel Pentium IV, CPU 1.59 GHz, RAM 448 MB

•Windows 2003 (Patched)

Intel Pentium II, CPU 398MHz, RAM 192 MB Intel Pentium III, CPU 549 MHz, RAM 128 MB Intel Pentium IV, CPU 2.79 GHz, RAM 512 MB

•Windows 2003 (Itanium 64 Bit) (Patched) Itanium2, CPU 900MHz, RAM 1GB Itanium2 CPU 733MHz, RAM 1GB

HP-UX

•HP PA-RISC 9000/889 MHz CPU 899 MHz

RAM 2 GB HP-UX B.11.11 Not patched

Rev. 9/8/06

1–4 Web-Based Enterprise Services Release Notes

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Contents Web-Based Enterprise Services Release Notes Software VersionIi Web-Based Enterprise Services Release Notes Web-Based Enterprise Services Release Notes Page Contents Contents System Event AnalyzerComputer Crash Analysis Tool Further Information Overall Webes Release Notes Summary Hardware RequirementsOverall Webes Release Notes Summary Operating System Requirements Overall Webes Release Notes Operating System RequirementsTest Environment Overall Webes Release Notes Test EnvironmentWindows New in this Release Overall Webes Release Notes 1.5 New in this ReleaseRedHat Linux not Patched OpenVMSOverall Webes Release Notes New in this Release Integrity ServersMiscellaneous Virtual Library System VLSOverall Webes Release Notes 1.5 New in this Release Webes Known Issues General Webes IssuesInstalling Webes on Unsupported Platforms Overall Webes Release Notes Webes Known IssuesError During Reading of Obligation Information Webes Installation Issue on ISEE-OSEM HostIntermittent Socket Errors Webes Configuration Information Not Restored Webes Output Log Files Grow Without BoundWorkaround Webes Temporary Files Use Disk Space Backward CompatibilityWorkarounds Director Process Stopping When Out of Memory Upgrade Requires Reinitialized LogDirector Process Not Responding Errors When the Director or WCCProxy is Restarted Too Soon Service Cockpit CompatibilityWebes Uninstall Affects Isee Client WCCProxy Upgrading Versions Older Than Two ReleasesErrors From desta siclqsap on Commands Changing Time Zone Causes Incorrect Report TimeWindows Webes Issues ClassNotFoundExceptions in Director LogWebes Installation Appears to Hang Installation Prompts When File Fails to DeleteWebes Configuration is Not Migrated for Windows Itanium AdditionCcat Not Available on Windows Itanium Installation Internal Error Uninstall of Previous Webes May HangDesta msg -chgport Command Path Update Required on Terminal Server InstallationWindows Itanium Webes Removal Leaves Files Behind Linux Webes Issues Segmentation Fault Error MessageDirector May Require Restart OpenVMS Webes Issues Set ODS-5 Attributes Before Issuing Webes CLI CommandsJfex Errors Cannot Get Local Host NameNew OpenVMS Patch Removal Feature Continuous CPU Usage After Daylight Savings Time ChangeUpgrade Requires Same Node as Install Alternate Boot Start and Stop MethodsCannot Get Smtp Notification on OpenVMS Run the following commands to stop the Smtp debug logging Further Information Overall Webes Release Notes Further InformationOverall Webes Release Notes 1.7 Further Information System Event Analyzer Supported Products System Event Analyzer SummarySystem Event Analyzer Supported Products KZPSC/KZPAC/KZPBA/KZPCM/KZPSA/KZPCC/KSPEASEA Known Issues General SEA IssuesSystem Event Analyzer SEA Known Issues File Not Found Error In Desta Log File Serial Number Prevents Rules from WorkingFields Contain Unavailable Duplicate Callouts with both DECevent and Webes Installed Transferring Files with FTPInsert the following code at the beginning of the file SEA Command Line Interface Issues SEA Problem Reports Not Received by OsemCa Command Changed to wsea Entering CommandsWindows interprets it as With either of the following paths SEA Web Interface Issues $ wsea n analyze svctoolscommoncommon.ca.examples*.zpdEnabling Text Entry in Other Logs Pane Node Name Change Causes Connection or Notification FailureHigh Volume of Events Hangs Interface Null-Pointer ErrorsNull-Pointer Errors from Large Log Files Cannot Activate a Running NodeJavaScript Errors JavaScript Error When Viewing Director SettingsTime-out Issue Multiple Sessions using Mozilla and NetscapeServices Fail to Start TipRun the following commands for all platforms LinuxMultiple Java Installs May Affect Web Interface Windows SEA Issues Old SEA Example File Names Migrated But InaccessibleSEA EVA Collections Too Big for Isee to Send to HP Execute the following command Windows Event Log May Not Grow to Configured Size Incomplete Uninstall of Older VersionXP Internet Explorer Does Not Have Java Test Command Generates Error Webes Directory Tree Missing or Access DeniedWebes Commands Not Recognized Hewlett-Packard Service Tools Entry on Start Menu is EmptyNapp Error Description Newly Added EVA Not Listed in SEA Web InterfaceHP-UX SEA Issues Resuming from Standby Loses Network ResourcesNo Binary Event Log Linux SEA Issues 6.1 C/C++ Runtime Libraries Version 6.1.1 or Later RequiredAdding Managed Entities Corrupts Director OpenVMS SEA Issues Insufficient Privilege or File Protection Violation Webes Commands Return Error Activating Image Slow Response Generating Other Logs ListExclude Node Names from Filespecs CAAgent Processes Created But Not DisappearingSystem Event Analyzer Further Information System Event Analyzer 2.4 Further Information Page Computer Crash Analysis Tool Ccat Known Issues General Ccat IssuesComputer Crash Analysis Tool Summary Windows Ccat Issues CLI Commands Not RecognizedComputer Crash Analysis Tool Ccat Known Issues Ccat IVP File Not FoundOpenVMS Ccat Issues Inability To Execute CLI CommandsComputer Crash Analysis Tool Further Information Computer Crash Analysis Tool 3.4 Further Information