HP Web-Based Enterprise Services 4.5 manual Overall Webes Release Notes 1.5 New in this Release

Page 15

Overall WEBES Release Notes 1.5 New in this Release

Note

The preliminary implementation of HP ISEE Virtual Library System (VLS) Support is disabled in WEBES 4.5 by default. A message will display if you try to configure support of VLS devices.

The Beta program will validate the preliminary implementation prior to official release. After Beta, ISEE VLS support will be available to all VLS customers with products under warranty or an appropriate support contract. Through “Subcriber’s Choice,” HP will notify VLS customers when ISEE VLS support is enabled by default in a WEBES release, or if needed, how to enable it. (See the "»Subscribe" link on the bottom of the www.hp.com home page.)

Please contact isee.vlsbeta@hp.com if you are interested in participating in the Beta program.

The “Managed Device Entitlement” section covers the data entry needed to configure or optimize support for VLS devices in WEBES.

•Supports HP StorageWorks VLS6105, VLS6109, VLS6510, VLS6518, VLS6840, and VLS6870, with firmware version 1.0.12 or later.

•Requires WEBES installations on HP Proliant 32-bit Windows 2000 Server and Windows Server 2003 (not supported on Windows XP or 64-bit Windows or non-Windows platforms).

•An HP ProLiant Intel 32-bit machine can support multiple VLS devices. This machine may also be a System Management Server (SMS), Storage Management Appliance (SMA), or Network-Attached Storage (NAS) that is also supported by Command View TL. However, as of this writing, these have not been fully tested.

•Install HP ISEE Client or upgrade to version A.03.95 or later.

•Microsoft JVM 5.00.3810 or later (reboot after installing and run Windows update to acquire the JVM patch) must already be installed for an HP ISEE Client installation to succeed. Windows 2003 does not have MS JVM by default.

•SNMP services must be installed and enabled for monitoring VLS nodes.

•Fully integrated with the WEBES and ISEE solution.

•Promotes improved up-time for customers entitled by warranty or an appropriate support contract ID, by facilitating lower failure-to-repair time, and higher first-time-fix rates.

•Automated event monitoring using custom rules.

•Detection of actionable Field Replaceable Unit (FRU) failures with reporting to customers and to the HP backend.

•Automatic entitlement of VLS nodes (subject to new product labeling).

•SEA will collect the data from the VLS to be sent to HP customer support via ISEE, to allow for better problem diagnosis by HP. Problem reports sent to HP will also contain a URL link to data within the internal HP environment. This link provides HP support with event history on the VLS device, and will not be accessible outside of HP. WEBES users will not notice any change in problem reports notified either to the Web interface, SMTP email, OSEM, or any other routes besides ISEE because of this new feature.

Rev. 9/8/06

Web-Based Enterprise Services Release Notes 1–7

Page 14 Page 16
Image 15
Page 14 Page 16
Contents Software Version Web-Based Enterprise Services Release NotesIi Web-Based Enterprise Services Release Notes Web-Based Enterprise Services Release Notes Page Contents System Event Analyzer ContentsComputer Crash Analysis Tool Further Information Overall Webes Release Notes Summary Hardware RequirementsOverall Webes Release Notes Summary Overall Webes Release Notes Operating System Requirements Operating System Requirements Test Environment Overall Webes Release Notes Test Environment Windows OpenVMS New in this ReleaseOverall Webes Release Notes 1.5 New in this Release RedHat Linux not PatchedVirtual Library System VLS Overall Webes Release Notes New in this ReleaseIntegrity Servers MiscellaneousOverall Webes Release Notes 1.5 New in this Release Overall Webes Release Notes Webes Known Issues Webes Known IssuesGeneral Webes Issues Installing Webes on Unsupported PlatformsError During Reading of Obligation Information Webes Installation Issue on ISEE-OSEM HostIntermittent Socket Errors Webes Configuration Information Not Restored Webes Output Log Files Grow Without BoundWorkaround Webes Temporary Files Use Disk Space Backward CompatibilityWorkarounds Director Process Stopping When Out of Memory Upgrade Requires Reinitialized LogDirector Process Not Responding Upgrading Versions Older Than Two Releases Errors When the Director or WCCProxy is Restarted Too SoonService Cockpit Compatibility Webes Uninstall Affects Isee Client WCCProxyChanging Time Zone Causes Incorrect Report Time Errors From desta siclqsap on CommandsClassNotFoundExceptions in Director Log Windows Webes IssuesInstallation Prompts When File Fails to Delete Webes Installation Appears to HangAddition Webes Configuration is Not Migrated for Windows ItaniumCcat Not Available on Windows Itanium Uninstall of Previous Webes May Hang Installation Internal ErrorDesta msg -chgport Command Path Update Required on Terminal Server InstallationWindows Itanium Webes Removal Leaves Files Behind Linux Webes Issues Segmentation Fault Error MessageDirector May Require Restart Set ODS-5 Attributes Before Issuing Webes CLI Commands OpenVMS Webes IssuesCannot Get Local Host Name Jfex ErrorsContinuous CPU Usage After Daylight Savings Time Change New OpenVMS Patch Removal FeatureUpgrade Requires Same Node as Install Alternate Boot Start and Stop MethodsCannot Get Smtp Notification on OpenVMS Run the following commands to stop the Smtp debug logging Overall Webes Release Notes Further Information Further InformationOverall Webes Release Notes 1.7 Further Information System Event Analyzer System Event Analyzer Summary Supported ProductsKZPSC/KZPAC/KZPBA/KZPCM/KZPSA/KZPCC/KSPEA System Event Analyzer Supported ProductsSEA Known Issues General SEA IssuesSystem Event Analyzer SEA Known Issues File Not Found Error In Desta Log File Serial Number Prevents Rules from WorkingFields Contain Unavailable Transferring Files with FTP Duplicate Callouts with both DECevent and Webes InstalledInsert the following code at the beginning of the file Entering Commands SEA Command Line Interface IssuesSEA Problem Reports Not Received by Osem Ca Command Changed to wseaWindows interprets it as With either of the following paths $ wsea n analyze svctoolscommoncommon.ca.examples*.zpd SEA Web Interface IssuesNode Name Change Causes Connection or Notification Failure Enabling Text Entry in Other Logs PaneCannot Activate a Running Node High Volume of Events Hangs InterfaceNull-Pointer Errors Null-Pointer Errors from Large Log FilesMultiple Sessions using Mozilla and Netscape JavaScript ErrorsJavaScript Error When Viewing Director Settings Time-out IssueTip Services Fail to StartLinux Run the following commands for all platformsMultiple Java Installs May Affect Web Interface Windows SEA Issues Old SEA Example File Names Migrated But InaccessibleSEA EVA Collections Too Big for Isee to Send to HP Execute the following command Windows Event Log May Not Grow to Configured Size Incomplete Uninstall of Older VersionXP Internet Explorer Does Not Have Java Hewlett-Packard Service Tools Entry on Start Menu is Empty Test Command Generates ErrorWebes Directory Tree Missing or Access Denied Webes Commands Not RecognizedNewly Added EVA Not Listed in SEA Web Interface Napp Error DescriptionHP-UX SEA Issues Resuming from Standby Loses Network ResourcesNo Binary Event Log Linux SEA Issues 6.1 C/C++ Runtime Libraries Version 6.1.1 or Later RequiredAdding Managed Entities Corrupts Director OpenVMS SEA Issues Insufficient Privilege or File Protection Violation Slow Response Generating Other Logs List Webes Commands Return Error Activating ImageExclude Node Names from Filespecs CAAgent Processes Created But Not DisappearingSystem Event Analyzer Further Information System Event Analyzer 2.4 Further Information Page Computer Crash Analysis Tool Ccat Known Issues General Ccat IssuesComputer Crash Analysis Tool Summary Ccat IVP File Not Found Windows Ccat IssuesCLI Commands Not Recognized Computer Crash Analysis Tool Ccat Known IssuesInability To Execute CLI Commands OpenVMS Ccat IssuesComputer Crash Analysis Tool Further Information Computer Crash Analysis Tool 3.4 Further Information
Top Page Image Contents