HP Web-Based Enterprise Services 4.5 Webes Configuration is Not Migrated for Windows Itanium

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Overall WEBES Release Notes

1.6 WEBES Known Issues

Have you performed the above steps and are you ready to continue with the installation now?

(Answering No will abort the WEBES setup program)

[Yes] [No]

After you stop the service and any other applications that have the WEBES files open, and delete the offending WEBES file shown in the popup window, you can answer Yes to the popup window prompt, and the WEBES installation should continue successfully. After the install completes, you can restart the WMI service, if you stopped it earlier, by either:

a.Go into Control Panel...Administrative Tools...Services. Start the "Windows Management Instrumentation" (WMI) service, if it's running. Or:

b.Issue the command “net start winmgmt” from a Command Prompt window.

1.6.2.4WEBES Configuration is Not Migrated for Windows

Itanium

Note

The following affects Windows Itanium only. The WEBES kits for Windows

Pentium migrate configuration data correctly.

When upgrading WEBES from an earlier version to v4.5, some WEBES configuration data may not be migrated to v4.5 correctly. Likewise, you may choose to save configuration data during the uninstall process of any earlier version of WEBES. However, in such a case, while installing WEBES v4.5, some configuration data from the previous installation of WEBES may not be migrated to the new v4.5 installation correctly.

Workaround

After completing the upgrade or installation of WEBES v4.5, review all the configuration data in the following files and update them as required to restore the previous values.

•DESTA.REG

•NotifyCA.txt

•CCATNotify.txt

•profile.txt

They are all located in {installed directory}/specific/desta/config directory.

In addition

•Managed entity (EVA) related configuration information is not migrated. Re-enter their data after WEBES has been upgraded or installed, using either the CLI or Web interface.

Rev. 9/8/06

Web-Based Enterprise Services Release Notes 1–17

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Contents Software Version Web-Based Enterprise Services Release NotesIi Web-Based Enterprise Services Release Notes Web-Based Enterprise Services Release Notes Page Contents System Event Analyzer ContentsComputer Crash Analysis Tool Further Information Overall Webes Release Notes Hardware Requirements SummaryOverall Webes Release Notes Summary Overall Webes Release Notes Operating System Requirements Operating System RequirementsOverall Webes Release Notes Test Environment Test EnvironmentWindows Overall Webes Release Notes 1.5 New in this Release New in this ReleaseRedHat Linux not Patched OpenVMSIntegrity Servers Overall Webes Release Notes New in this ReleaseMiscellaneous Virtual Library System VLSOverall Webes Release Notes 1.5 New in this Release General Webes Issues Webes Known IssuesInstalling Webes on Unsupported Platforms Overall Webes Release Notes Webes Known IssuesWebes Installation Issue on ISEE-OSEM Host Error During Reading of Obligation InformationIntermittent Socket Errors Webes Output Log Files Grow Without Bound Webes Configuration Information Not RestoredWorkaround Backward Compatibility Webes Temporary Files Use Disk SpaceWorkarounds Upgrade Requires Reinitialized Log Director Process Stopping When Out of MemoryDirector Process Not Responding Service Cockpit Compatibility Errors When the Director or WCCProxy is Restarted Too SoonWebes Uninstall Affects Isee Client WCCProxy Upgrading Versions Older Than Two ReleasesChanging Time Zone Causes Incorrect Report Time Errors From desta siclqsap on CommandsClassNotFoundExceptions in Director Log Windows Webes IssuesInstallation Prompts When File Fails to Delete Webes Installation Appears to HangAddition Webes Configuration is Not Migrated for Windows ItaniumCcat Not Available on Windows Itanium Uninstall of Previous Webes May Hang Installation Internal ErrorPath Update Required on Terminal Server Installation Desta msg -chgport CommandWindows Itanium Webes Removal Leaves Files Behind Segmentation Fault Error Message Linux Webes IssuesDirector May Require Restart Set ODS-5 Attributes Before Issuing Webes CLI Commands OpenVMS Webes IssuesCannot Get Local Host Name Jfex ErrorsContinuous CPU Usage After Daylight Savings Time Change New OpenVMS Patch Removal FeatureAlternate Boot Start and Stop Methods Upgrade Requires Same Node as InstallCannot Get Smtp Notification on OpenVMS Run the following commands to stop the Smtp debug logging Overall Webes Release Notes Further Information Further InformationOverall Webes Release Notes 1.7 Further Information System Event Analyzer System Event Analyzer Summary Supported ProductsKZPSC/KZPAC/KZPBA/KZPCM/KZPSA/KZPCC/KSPEA System Event Analyzer Supported ProductsGeneral SEA Issues SEA Known IssuesSystem Event Analyzer SEA Known Issues Serial Number Prevents Rules from Working File Not Found Error In Desta Log FileFields Contain Unavailable Transferring Files with FTP Duplicate Callouts with both DECevent and Webes InstalledInsert the following code at the beginning of the file SEA Problem Reports Not Received by Osem SEA Command Line Interface IssuesCa Command Changed to wsea Entering CommandsWindows interprets it as With either of the following paths $ wsea n analyze svctoolscommoncommon.ca.examples*.zpd SEA Web Interface IssuesNode Name Change Causes Connection or Notification Failure Enabling Text Entry in Other Logs PaneNull-Pointer Errors High Volume of Events Hangs InterfaceNull-Pointer Errors from Large Log Files Cannot Activate a Running NodeJavaScript Error When Viewing Director Settings JavaScript ErrorsTime-out Issue Multiple Sessions using Mozilla and NetscapeTip Services Fail to StartLinux Run the following commands for all platformsMultiple Java Installs May Affect Web Interface Old SEA Example File Names Migrated But Inaccessible Windows SEA IssuesSEA EVA Collections Too Big for Isee to Send to HP Execute the following command Incomplete Uninstall of Older Version Windows Event Log May Not Grow to Configured SizeXP Internet Explorer Does Not Have Java Webes Directory Tree Missing or Access Denied Test Command Generates ErrorWebes Commands Not Recognized Hewlett-Packard Service Tools Entry on Start Menu is EmptyNewly Added EVA Not Listed in SEA Web Interface Napp Error DescriptionResuming from Standby Loses Network Resources HP-UX SEA IssuesNo Binary Event Log 6.1 C/C++ Runtime Libraries Version 6.1.1 or Later Required Linux SEA IssuesAdding Managed Entities Corrupts Director OpenVMS SEA Issues Insufficient Privilege or File Protection Violation Slow Response Generating Other Logs List Webes Commands Return Error Activating ImageCAAgent Processes Created But Not Disappearing Exclude Node Names from FilespecsSystem Event Analyzer Further Information System Event Analyzer 2.4 Further Information Page Computer Crash Analysis Tool General Ccat Issues Ccat Known IssuesComputer Crash Analysis Tool Summary CLI Commands Not Recognized Windows Ccat IssuesComputer Crash Analysis Tool Ccat Known Issues Ccat IVP File Not FoundInability To Execute CLI Commands OpenVMS Ccat IssuesComputer Crash Analysis Tool Further Information Computer Crash Analysis Tool 3.4 Further Information