Computer Crash Analysis Tool
3.3 CCAT Known Issues
3.3.1.1 CCAT IVP File Not Found
The following message that appears in the Director log shortly after installation is a known issue and expected. It causes no harmful effects, and the message will be removed in a future release. The directory path and filename will vary by operating system, but it will always end in
WARNING on May 27, 2004 6:10:45 AM IST (150.351 sec elapsed) CCATRuleMain decrypt ()
3.3.2 Windows CCAT Issues
The following known issues affect CCAT on Windows.
3.3.2.1 WEBES Directory Tree Missing Or Access Denied
If your user ID is not a member of the Administrators group as described in the WEBES Installation Guide, you will not be able to access or see any directories or files under the WEBES directory tree, by default installed to C:\Program Files\hp\svctools.
3.3.2.2 CLI Commands Not Recognized
If your user ID is not a member of the Administrators group as described in the WEBES Installation Guide, you will not be able to execute any WEBES CLI or CCAT CLI commands. You will see errors such as the following:
C:\Program | Files\hp> desta status | |
'desta' | is | not recognized as an internal or external command, operable |
program | or | batch file. |
C:\Program | Files\hp>svctools\common\bin\desta status | |
Access is denied.
3.3.2.3 Empty Start Menu
If your user ID is not a member of the Administrators group as described in the WEBES Installation Guide, you will not see any choices for any of the WEBES tools under the menu Start Programs
Rev. 9/8/06