HP Web-Based Enterprise Services 4.5 manual Upgrade Requires Same Node as Install

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Overall WEBES Release Notes

1.6 WEBES Known Issues

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The messages appear because of a new feature that allows OpenVMS patches to be removed. You only see these messages if you have installed the new OpenVMS PCSI patch that adds the feature (or you are running a newer version of OpenVMS that includes the feature), and you have installed OpenVMS patches that use the feature.

The new feature has a limitation making it impossible to preserve patch recovery data when a product such as WEBES is installed or uninstalled, because installing or uninstalling WEBES in an operation not involving patches that alters the product database.

Prior to the addition of the feature, OpenVMS patches could not be removed. Nevertheless, note that installing WEBES will prevent you from using the new feature to remove any OpenVMS patches listed. Otherwise, you can safely ignore the messages and continue with WEBES installation.

1.6.4.6 Upgrade Requires Same Node as Install

Upgrades require that you run the WEBES installer ( @webes_install ) only on the same cluster node from which you originally installed WEBES. The upgrade section in the WEBES Installation Guide contains instructions for determining which node is the original.

1.6.4.7 Alternate Boot Start and Stop Methods

Normally, installing WEBES sets up VMS system logicals required for proper WEBES operation, and optionally sets up the WCCProxy and DESTA Director processes to start shortly after booting, and to shut down as part of the site-specific shutdown process. The WEBES installer uses the VMS facility "MCR SYSMAN STARTUP" for this setup.

If you prefer to control the startup and shutdown yourself, see the updated WEBES Installation Guide, which includes new post-installation guidelines for tailoring the startup and shutdown process.

1.6.4.8 Cannot Get SMTP Notification on OpenVMS

If there is a problem in the SMTP configuration of an OpenVMS system, WEBES SMTP email notification may not work, even if regular SMTP email on the system appears to be working. You can increase the verbosity of the SMTP conversation to help diagnose the problem by following the procedures below.

WEBES calls Java API code to send SMTP email. On OpenVMS, the Java API uses the SMTP receiver, which may be different from how other SMTP email is handled on the OpenVMS system.

Rev. 9/8/06

Web-Based Enterprise Services Release Notes 1–25

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Contents Software Version Web-Based Enterprise Services Release NotesIi Web-Based Enterprise Services Release Notes Web-Based Enterprise Services Release Notes Page Contents System Event Analyzer ContentsComputer Crash Analysis Tool Further Information Overall Webes Release Notes Summary Hardware RequirementsOverall Webes Release Notes Summary Overall Webes Release Notes Operating System Requirements Operating System RequirementsTest Environment Overall Webes Release Notes Test EnvironmentWindows Overall Webes Release Notes 1.5 New in this Release New in this ReleaseRedHat Linux not Patched OpenVMSIntegrity Servers Overall Webes Release Notes New in this ReleaseMiscellaneous Virtual Library System VLSOverall Webes Release Notes 1.5 New in this Release General Webes Issues Webes Known IssuesInstalling Webes on Unsupported Platforms Overall Webes Release Notes Webes Known IssuesError During Reading of Obligation Information Webes Installation Issue on ISEE-OSEM HostIntermittent Socket Errors Webes Configuration Information Not Restored Webes Output Log Files Grow Without BoundWorkaround Webes Temporary Files Use Disk Space Backward CompatibilityWorkarounds Director Process Stopping When Out of Memory Upgrade Requires Reinitialized LogDirector Process Not Responding Service Cockpit Compatibility Errors When the Director or WCCProxy is Restarted Too SoonWebes Uninstall Affects Isee Client WCCProxy Upgrading Versions Older Than Two ReleasesChanging Time Zone Causes Incorrect Report Time Errors From desta siclqsap on CommandsClassNotFoundExceptions in Director Log Windows Webes IssuesInstallation Prompts When File Fails to Delete Webes Installation Appears to HangAddition Webes Configuration is Not Migrated for Windows ItaniumCcat Not Available on Windows Itanium Uninstall of Previous Webes May Hang Installation Internal ErrorDesta msg -chgport Command Path Update Required on Terminal Server InstallationWindows Itanium Webes Removal Leaves Files Behind Linux Webes Issues Segmentation Fault Error MessageDirector May Require Restart Set ODS-5 Attributes Before Issuing Webes CLI Commands OpenVMS Webes IssuesCannot Get Local Host Name Jfex ErrorsContinuous CPU Usage After Daylight Savings Time Change New OpenVMS Patch Removal FeatureUpgrade Requires Same Node as Install Alternate Boot Start and Stop MethodsCannot Get Smtp Notification on OpenVMS Run the following commands to stop the Smtp debug logging Overall Webes Release Notes Further Information Further InformationOverall Webes Release Notes 1.7 Further Information System Event Analyzer System Event Analyzer Summary Supported ProductsKZPSC/KZPAC/KZPBA/KZPCM/KZPSA/KZPCC/KSPEA System Event Analyzer Supported ProductsSEA Known Issues General SEA IssuesSystem Event Analyzer SEA Known Issues File Not Found Error In Desta Log File Serial Number Prevents Rules from WorkingFields Contain Unavailable Transferring Files with FTP Duplicate Callouts with both DECevent and Webes InstalledInsert the following code at the beginning of the file SEA Problem Reports Not Received by Osem SEA Command Line Interface IssuesCa Command Changed to wsea Entering CommandsWindows interprets it as With either of the following paths $ wsea n analyze svctoolscommoncommon.ca.examples*.zpd SEA Web Interface IssuesNode Name Change Causes Connection or Notification Failure Enabling Text Entry in Other Logs PaneNull-Pointer Errors High Volume of Events Hangs InterfaceNull-Pointer Errors from Large Log Files Cannot Activate a Running NodeJavaScript Error When Viewing Director Settings JavaScript ErrorsTime-out Issue Multiple Sessions using Mozilla and NetscapeTip Services Fail to StartLinux Run the following commands for all platformsMultiple Java Installs May Affect Web Interface Windows SEA Issues Old SEA Example File Names Migrated But InaccessibleSEA EVA Collections Too Big for Isee to Send to HP Execute the following command Windows Event Log May Not Grow to Configured Size Incomplete Uninstall of Older VersionXP Internet Explorer Does Not Have Java Webes Directory Tree Missing or Access Denied Test Command Generates ErrorWebes Commands Not Recognized Hewlett-Packard Service Tools Entry on Start Menu is EmptyNewly Added EVA Not Listed in SEA Web Interface Napp Error DescriptionHP-UX SEA Issues Resuming from Standby Loses Network ResourcesNo Binary Event Log Linux SEA Issues 6.1 C/C++ Runtime Libraries Version 6.1.1 or Later RequiredAdding Managed Entities Corrupts Director OpenVMS SEA Issues Insufficient Privilege or File Protection Violation Slow Response Generating Other Logs List Webes Commands Return Error Activating ImageExclude Node Names from Filespecs CAAgent Processes Created But Not DisappearingSystem Event Analyzer Further Information System Event Analyzer 2.4 Further Information Page Computer Crash Analysis Tool Ccat Known Issues General Ccat IssuesComputer Crash Analysis Tool Summary CLI Commands Not Recognized Windows Ccat IssuesComputer Crash Analysis Tool Ccat Known Issues Ccat IVP File Not FoundInability To Execute CLI Commands OpenVMS Ccat IssuesComputer Crash Analysis Tool Further Information Computer Crash Analysis Tool 3.4 Further Information