HP Web-Based Enterprise Services 4.5 manual Overall Webes Release Notes New in this Release

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Overall WEBES Release Notes

1.5New in this Release

•Enhanced CSR (Customer Self Repair) procedure information and added SML links.

•Added a note in the FRU field to indicate if part needs to be RoHs (Reduction of Hazardous Substances).

•Enhanced disk drive check condition rules. Based on analysis of field data, the error threshold levels for numerous ASC/ASCQ values have been adjusted to predict drive failures more effectively.

•Updated analysis rules for supported server and storage products.

•SSL encryption security for communications between WEBES and Command View EVA.

•Support for HP EVA XL and HP EVA XL Lite Disk Arrays.

Integrity Servers

•WEBES 4.5 is the first WEBES release to be supported on HP-UX Integrity Servers.

•Analysis support of WBEM indications for Integrity servers running HP-UX v11.23 with Hardware Enablement (HWE) patches version 0603 later.

•Support for the following new HP Integrity Servers that use the new Intel® Itanium® 2 processors (1.6 GHz with 6 MB L2 cache):

•HP Integrity Servers rx7620, rx8620, SD16, SD32, and SD64 with Windows Server 2003 Enterprise Edition and OpenVMS v8.2 and later.

•HP Integrity Servers rx7640, rx8640, SD16B, SD32B, and SD64B with Windows Server 2003 Enterprise Edition and OpenVMS v8.3 and later.

•HP Integrity Servers rx3600 and rx6600 with Windows Server 2003 Enterprise Edition and OpenVMS v8.3 and later.

Miscellaneous

•Support for sending a subset of WEBES call out reports as SNMP Service Type 3 Traps to HP SIM (Systems Insight Manager).

•Support for storing entitlement data for the following types of managed entities, in addition to EVAs which were provided in previous WEBES releases:

•Command View EVA Servers running in SMA or Server mode on Windows.

•A redesigned Installation Configuration Wizard for Windows that no longer requires the launching of a Web browser.

•WEBES health checks that can alert the user upon failures (enabled for Windows Pentium only, so far).

Virtual Library System (VLS)

VLS support in WEBES facilitates improved uptime for customers entitled by warranty or an appropriate support contract ID including lower failure-to-repair time and higher first-time-fix rates. VLS supports automated event monitoring using custom rules including verification of monitoring connectivity. WEBES detects actionable field replaceable unit (FRU) failures including reporting to customers and engaging the HP backend as needed. WEBES supports automatic entitlement of VLS nodes (subject to new bundled product labelling).

Rev. 9/8/06

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Contents Web-Based Enterprise Services Release Notes Software VersionIi Web-Based Enterprise Services Release Notes Web-Based Enterprise Services Release Notes Page Contents Contents System Event AnalyzerComputer Crash Analysis Tool Further Information Overall Webes Release Notes Overall Webes Release Notes Summary SummaryHardware Requirements Operating System Requirements Overall Webes Release Notes Operating System RequirementsWindows Test EnvironmentOverall Webes Release Notes Test Environment RedHat Linux not Patched New in this ReleaseOverall Webes Release Notes 1.5 New in this Release OpenVMSMiscellaneous Overall Webes Release Notes New in this ReleaseIntegrity Servers Virtual Library System VLSOverall Webes Release Notes 1.5 New in this Release Installing Webes on Unsupported Platforms Webes Known IssuesGeneral Webes Issues Overall Webes Release Notes Webes Known IssuesIntermittent Socket Errors Error During Reading of Obligation InformationWebes Installation Issue on ISEE-OSEM Host Workaround Webes Configuration Information Not RestoredWebes Output Log Files Grow Without Bound Workarounds Webes Temporary Files Use Disk SpaceBackward Compatibility Director Process Not Responding Director Process Stopping When Out of MemoryUpgrade Requires Reinitialized Log Webes Uninstall Affects Isee Client WCCProxy Errors When the Director or WCCProxy is Restarted Too SoonService Cockpit Compatibility Upgrading Versions Older Than Two ReleasesErrors From desta siclqsap on Commands Changing Time Zone Causes Incorrect Report TimeWindows Webes Issues ClassNotFoundExceptions in Director LogWebes Installation Appears to Hang Installation Prompts When File Fails to DeleteWebes Configuration is Not Migrated for Windows Itanium AdditionCcat Not Available on Windows Itanium Installation Internal Error Uninstall of Previous Webes May HangWindows Itanium Webes Removal Leaves Files Behind Desta msg -chgport CommandPath Update Required on Terminal Server Installation Director May Require Restart Linux Webes IssuesSegmentation Fault Error Message OpenVMS Webes Issues Set ODS-5 Attributes Before Issuing Webes CLI CommandsJfex Errors Cannot Get Local Host NameNew OpenVMS Patch Removal Feature Continuous CPU Usage After Daylight Savings Time ChangeCannot Get Smtp Notification on OpenVMS Upgrade Requires Same Node as InstallAlternate Boot Start and Stop Methods Run the following commands to stop the Smtp debug logging Further Information Overall Webes Release Notes Further InformationOverall Webes Release Notes 1.7 Further Information System Event Analyzer Supported Products System Event Analyzer SummarySystem Event Analyzer Supported Products KZPSC/KZPAC/KZPBA/KZPCM/KZPSA/KZPCC/KSPEASystem Event Analyzer SEA Known Issues SEA Known IssuesGeneral SEA Issues Fields Contain Unavailable File Not Found Error In Desta Log FileSerial Number Prevents Rules from Working Duplicate Callouts with both DECevent and Webes Installed Transferring Files with FTPInsert the following code at the beginning of the file Ca Command Changed to wsea SEA Command Line Interface IssuesSEA Problem Reports Not Received by Osem Entering CommandsWindows interprets it as With either of the following paths SEA Web Interface Issues $ wsea n analyze svctoolscommoncommon.ca.examples*.zpdEnabling Text Entry in Other Logs Pane Node Name Change Causes Connection or Notification FailureNull-Pointer Errors from Large Log Files High Volume of Events Hangs InterfaceNull-Pointer Errors Cannot Activate a Running NodeTime-out Issue JavaScript ErrorsJavaScript Error When Viewing Director Settings Multiple Sessions using Mozilla and NetscapeServices Fail to Start TipRun the following commands for all platforms LinuxMultiple Java Installs May Affect Web Interface SEA EVA Collections Too Big for Isee to Send to HP Windows SEA IssuesOld SEA Example File Names Migrated But Inaccessible Execute the following command XP Internet Explorer Does Not Have Java Windows Event Log May Not Grow to Configured SizeIncomplete Uninstall of Older Version Webes Commands Not Recognized Test Command Generates ErrorWebes Directory Tree Missing or Access Denied Hewlett-Packard Service Tools Entry on Start Menu is EmptyNapp Error Description Newly Added EVA Not Listed in SEA Web InterfaceNo Binary Event Log HP-UX SEA IssuesResuming from Standby Loses Network Resources Adding Managed Entities Corrupts Director Linux SEA Issues6.1 C/C++ Runtime Libraries Version 6.1.1 or Later Required OpenVMS SEA Issues Insufficient Privilege or File Protection Violation Webes Commands Return Error Activating Image Slow Response Generating Other Logs ListSystem Event Analyzer Further Information Exclude Node Names from FilespecsCAAgent Processes Created But Not Disappearing System Event Analyzer 2.4 Further Information Page Computer Crash Analysis Tool Computer Crash Analysis Tool Summary Ccat Known IssuesGeneral Ccat Issues Computer Crash Analysis Tool Ccat Known Issues Windows Ccat IssuesCLI Commands Not Recognized Ccat IVP File Not FoundOpenVMS Ccat Issues Inability To Execute CLI CommandsComputer Crash Analysis Tool Further Information Computer Crash Analysis Tool 3.4 Further Information
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