Overall WEBES Release Notes
1.6 WEBES Known Issues
1.6.2.7WCCProxy Incompatibility Issue on Windows XP
On Windows XP systems that have the Netherlands WOW image installed, WEBES is not installed correctly and will not operate properly. This information is valid for the WOW v8 image that contained WEBES v4.4.1. No later WOW image has been tested by the WEBES team.
Workaround
As a workaround to this problem, perform the following steps to return WEBES to a working state.This procedure has been tested by the WEBES team by remotely operating a WOW v8 machine.
1.Uninstall the existing HP WEBES via [Control Panel] / [Add or Remove Programs]. This will remove WEBES. The uninstall script will likely leave WCCProxy installed and running, rather than removing it as it should, due to the improperly installed WEBES in the WOW image.
2.Stop and then disable the WCCProxy service as follows:
a.Go to [Control Panel] / [Administrative Tools] / [Services]
b.Select WCCProxy and click on Stop
c.Right click on WCCProxy and select Properties
d.Disable the service
3.Delete the following folders, if still present, and all of its contents, if any:
C:\Program Files\hp\svctools
C:\Program
4.Reboot the Windows XP system.
5.Uninstall the existing WCCProxy program via [Control Panel] / [Add or Remove Programs], if it is still shown in the list.
6.Install the latest WEBES installation kit.
1.6.2.8 Installation “Internal Error”
Before installing, first copy the WEBES kit to a local drive. The installation results in an error when mapping a drive letter to another system where the kit resides, for example:
Internal Error 2755. 3,
F:\path
1.6.2.9 Uninstall of Previous WEBES May Hang
While uninstalling the previous version of WEBES, the uninstall process may hang, or stop processing without using any CPU time. If the Task Manager shows a java.exe process running, and no other
Rev. 9/8/06