HP Web-Based Enterprise Services 4.5 manual Run the following commands for all platforms, Linux

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System Event Analyzer

2.3 SEA Known Issues

If you cannot start the Director at all, at any time, because it does not successfully start within the time-out period, then issue the following series of commands to disable the SEA/CCAT services. Start the Director without the commands (which should start within the time-out), change the Director's time-out value, and then re-enable the SEA/CCAT services.

Note

SEA was formerly CA, and this acronym remains in certain places in the code.

Run the following commands for all platforms.

desta stop wccproxy stop wccproxy kill

desta exec "com.compaq.svctools.desta.configuration.ChangeEnrollments" -unenroll ConfigDefaultsCCAT.txt

Ignore the error messages that result from this command. This typically occurs if CCAT is not installed.

Now, run the following commands for specific platforms.

OpenVMS:

desta exec "com.compaq.svctools.desta.configuration.ChangeEnrollments" -unenroll ConfigDefaultsCAOpenVMS.txt

HP-UX:

desta exec com.compaq.svctools.desta.configuration.ChangeEnrollments -unenroll ConfigDefaultsCADUnix.txt

Windows:

desta exec com.compaq.svctools.desta.configuration.ChangeEnrollments -unenroll ConfigDefaultsCAWindows.txt

Linux:

desta exec com.compaq.svctools.desta.configuration.ChangeEnrollments -unenroll ConfigDefaultsCALinux.txt

Ignore the error messages that result from this command. This typically occurs if SEA is not installed

Then, run the following commands for all platforms.

desta start desta status

Repeat the command until "The Director is running" is displayed. If it is not displayed after 10 minutes, contact HP Services for WEBES support.

Rev. 9/8/06

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Contents Web-Based Enterprise Services Release Notes Software VersionIi Web-Based Enterprise Services Release Notes Web-Based Enterprise Services Release Notes Page Contents Contents System Event AnalyzerComputer Crash Analysis Tool Further Information Overall Webes Release Notes Hardware Requirements SummaryOverall Webes Release Notes Summary Operating System Requirements Overall Webes Release Notes Operating System RequirementsOverall Webes Release Notes Test Environment Test EnvironmentWindows New in this Release Overall Webes Release Notes 1.5 New in this ReleaseRedHat Linux not Patched OpenVMSOverall Webes Release Notes New in this Release Integrity ServersMiscellaneous Virtual Library System VLSOverall Webes Release Notes 1.5 New in this Release Webes Known Issues General Webes IssuesInstalling Webes on Unsupported Platforms Overall Webes Release Notes Webes Known IssuesWebes Installation Issue on ISEE-OSEM Host Error During Reading of Obligation InformationIntermittent Socket Errors Webes Output Log Files Grow Without Bound Webes Configuration Information Not RestoredWorkaround Backward Compatibility Webes Temporary Files Use Disk SpaceWorkarounds Upgrade Requires Reinitialized Log Director Process Stopping When Out of MemoryDirector Process Not Responding Errors When the Director or WCCProxy is Restarted Too Soon Service Cockpit CompatibilityWebes Uninstall Affects Isee Client WCCProxy Upgrading Versions Older Than Two ReleasesErrors From desta siclqsap on Commands Changing Time Zone Causes Incorrect Report TimeWindows Webes Issues ClassNotFoundExceptions in Director LogWebes Installation Appears to Hang Installation Prompts When File Fails to DeleteWebes Configuration is Not Migrated for Windows Itanium AdditionCcat Not Available on Windows Itanium Installation Internal Error Uninstall of Previous Webes May HangPath Update Required on Terminal Server Installation Desta msg -chgport CommandWindows Itanium Webes Removal Leaves Files Behind Segmentation Fault Error Message Linux Webes IssuesDirector May Require Restart OpenVMS Webes Issues Set ODS-5 Attributes Before Issuing Webes CLI CommandsJfex Errors Cannot Get Local Host NameNew OpenVMS Patch Removal Feature Continuous CPU Usage After Daylight Savings Time ChangeAlternate Boot Start and Stop Methods Upgrade Requires Same Node as InstallCannot Get Smtp Notification on OpenVMS Run the following commands to stop the Smtp debug logging Further Information Overall Webes Release Notes Further InformationOverall Webes Release Notes 1.7 Further Information System Event Analyzer Supported Products System Event Analyzer SummarySystem Event Analyzer Supported Products KZPSC/KZPAC/KZPBA/KZPCM/KZPSA/KZPCC/KSPEAGeneral SEA Issues SEA Known IssuesSystem Event Analyzer SEA Known Issues Serial Number Prevents Rules from Working File Not Found Error In Desta Log FileFields Contain Unavailable Duplicate Callouts with both DECevent and Webes Installed Transferring Files with FTPInsert the following code at the beginning of the file SEA Command Line Interface Issues SEA Problem Reports Not Received by OsemCa Command Changed to wsea Entering CommandsWindows interprets it as With either of the following paths SEA Web Interface Issues $ wsea n analyze svctoolscommoncommon.ca.examples*.zpdEnabling Text Entry in Other Logs Pane Node Name Change Causes Connection or Notification FailureHigh Volume of Events Hangs Interface Null-Pointer ErrorsNull-Pointer Errors from Large Log Files Cannot Activate a Running NodeJavaScript Errors JavaScript Error When Viewing Director SettingsTime-out Issue Multiple Sessions using Mozilla and NetscapeServices Fail to Start TipRun the following commands for all platforms LinuxMultiple Java Installs May Affect Web Interface Old SEA Example File Names Migrated But Inaccessible Windows SEA IssuesSEA EVA Collections Too Big for Isee to Send to HP Execute the following command Incomplete Uninstall of Older Version Windows Event Log May Not Grow to Configured SizeXP Internet Explorer Does Not Have Java Test Command Generates Error Webes Directory Tree Missing or Access DeniedWebes Commands Not Recognized Hewlett-Packard Service Tools Entry on Start Menu is EmptyNapp Error Description Newly Added EVA Not Listed in SEA Web InterfaceResuming from Standby Loses Network Resources HP-UX SEA IssuesNo Binary Event Log 6.1 C/C++ Runtime Libraries Version 6.1.1 or Later Required Linux SEA IssuesAdding Managed Entities Corrupts Director OpenVMS SEA Issues Insufficient Privilege or File Protection Violation Webes Commands Return Error Activating Image Slow Response Generating Other Logs ListCAAgent Processes Created But Not Disappearing Exclude Node Names from FilespecsSystem Event Analyzer Further Information System Event Analyzer 2.4 Further Information Page Computer Crash Analysis Tool General Ccat Issues Ccat Known IssuesComputer Crash Analysis Tool Summary Windows Ccat Issues CLI Commands Not RecognizedComputer Crash Analysis Tool Ccat Known Issues Ccat IVP File Not FoundOpenVMS Ccat Issues Inability To Execute CLI CommandsComputer Crash Analysis Tool Further Information Computer Crash Analysis Tool 3.4 Further Information