HP Web-Based Enterprise Services 4.5 manual Supported Products, System Event Analyzer Summary

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System Event Analyzer

2.1 Summary

2.1 Summary

System Event Analyzer (SEA) is a fault analysis utility included with the Web-Based Enterprise Services (WEBES) service tools. Each WEBES-based service tool adds functionality to the Director, a process (or set of processes) that executes continuously. SEA provides the Director with the capability to capture and interpret hardware events. The analysis of events can be performed automatically or when requested by an outside process.

SEA provides background automatic analysis by monitoring the active binary event log and processing events as they occur. The events in the binary event log file are checked against the analysis rules. If one or more of the events in the binary event log file meets the conditions specified in the rules, the analysis engine collects the error data and creates a problem report containing a description of the problem and any corrective actions required. Once the problem report is created, it is distributed in accordance with the customer’s notification preferences.

SEA supplies a web-based user interface that connects to the Director and can perform a variety of tasks from a remotely connected web browser. In addition, a set of command-line tools enable diagnosis of binary event logs without connecting to the Director.

2.2 Supported Products

Although WEBES can be installed on any of the hardware and operating system combinations shown in Chapter 1, SEA only supports event bit-to-text translation and event analysis on the following set of HP products. The list grows with each subsequent SEA release.The following list includes the products that SEA supports.

This list also is available in the WEBES User Guide. In the event of any discrepancy between this list and the WEBES User Guide, the release notes take precedence.

Note

Do not confuse the supported products with the systems where WEBES can be installed as explained in the Section 1.2 Hardware Requirements”.

WEBES 4.5 includes support for HP-UX 11-23 WEBEM notifications on all Itanium servers.

Platforms: Analysis and Bit-To-Text Translation

HP Integrity Servers rx1600, rx1620, rx2600, rx2620, rx 4640 (Windows Server 2003 Enterprise Edition -manual analysis only, no automatic) and OpenVMS v8.2 and later)

HP Integrity Servers rx5670, zx6000 and zx2000 (Windows Server 2003 Enterprise Edition (manual analysis only, no automatic) only)

Rev. 9/8/06

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Contents Web-Based Enterprise Services Release Notes Software VersionIi Web-Based Enterprise Services Release Notes Web-Based Enterprise Services Release Notes Page Contents Contents System Event AnalyzerComputer Crash Analysis Tool Further Information Overall Webes Release Notes Overall Webes Release Notes Summary SummaryHardware Requirements Operating System Requirements Overall Webes Release Notes Operating System RequirementsWindows Test EnvironmentOverall Webes Release Notes Test Environment RedHat Linux not Patched New in this ReleaseOverall Webes Release Notes 1.5 New in this Release OpenVMSMiscellaneous Overall Webes Release Notes New in this ReleaseIntegrity Servers Virtual Library System VLSOverall Webes Release Notes 1.5 New in this Release Installing Webes on Unsupported Platforms Webes Known IssuesGeneral Webes Issues Overall Webes Release Notes Webes Known IssuesIntermittent Socket Errors Error During Reading of Obligation InformationWebes Installation Issue on ISEE-OSEM Host Workaround Webes Configuration Information Not RestoredWebes Output Log Files Grow Without Bound Workarounds Webes Temporary Files Use Disk SpaceBackward Compatibility Director Process Not Responding Director Process Stopping When Out of MemoryUpgrade Requires Reinitialized Log Webes Uninstall Affects Isee Client WCCProxy Errors When the Director or WCCProxy is Restarted Too SoonService Cockpit Compatibility Upgrading Versions Older Than Two ReleasesErrors From desta siclqsap on Commands Changing Time Zone Causes Incorrect Report TimeWindows Webes Issues ClassNotFoundExceptions in Director LogWebes Installation Appears to Hang Installation Prompts When File Fails to DeleteWebes Configuration is Not Migrated for Windows Itanium AdditionCcat Not Available on Windows Itanium Installation Internal Error Uninstall of Previous Webes May HangWindows Itanium Webes Removal Leaves Files Behind Desta msg -chgport CommandPath Update Required on Terminal Server Installation Director May Require Restart Linux Webes IssuesSegmentation Fault Error Message OpenVMS Webes Issues Set ODS-5 Attributes Before Issuing Webes CLI CommandsJfex Errors Cannot Get Local Host NameNew OpenVMS Patch Removal Feature Continuous CPU Usage After Daylight Savings Time ChangeCannot Get Smtp Notification on OpenVMS Upgrade Requires Same Node as InstallAlternate Boot Start and Stop Methods Run the following commands to stop the Smtp debug logging Further Information Overall Webes Release Notes Further InformationOverall Webes Release Notes 1.7 Further Information System Event Analyzer Supported Products System Event Analyzer SummarySystem Event Analyzer Supported Products KZPSC/KZPAC/KZPBA/KZPCM/KZPSA/KZPCC/KSPEASystem Event Analyzer SEA Known Issues SEA Known IssuesGeneral SEA Issues Fields Contain Unavailable File Not Found Error In Desta Log FileSerial Number Prevents Rules from Working Duplicate Callouts with both DECevent and Webes Installed Transferring Files with FTPInsert the following code at the beginning of the file Ca Command Changed to wsea SEA Command Line Interface IssuesSEA Problem Reports Not Received by Osem Entering CommandsWindows interprets it as With either of the following paths SEA Web Interface Issues $ wsea n analyze svctoolscommoncommon.ca.examples*.zpdEnabling Text Entry in Other Logs Pane Node Name Change Causes Connection or Notification FailureNull-Pointer Errors from Large Log Files High Volume of Events Hangs InterfaceNull-Pointer Errors Cannot Activate a Running NodeTime-out Issue JavaScript ErrorsJavaScript Error When Viewing Director Settings Multiple Sessions using Mozilla and NetscapeServices Fail to Start TipRun the following commands for all platforms LinuxMultiple Java Installs May Affect Web Interface SEA EVA Collections Too Big for Isee to Send to HP Windows SEA IssuesOld SEA Example File Names Migrated But Inaccessible Execute the following command XP Internet Explorer Does Not Have Java Windows Event Log May Not Grow to Configured SizeIncomplete Uninstall of Older Version Webes Commands Not Recognized Test Command Generates ErrorWebes Directory Tree Missing or Access Denied Hewlett-Packard Service Tools Entry on Start Menu is EmptyNapp Error Description Newly Added EVA Not Listed in SEA Web InterfaceNo Binary Event Log HP-UX SEA IssuesResuming from Standby Loses Network Resources Adding Managed Entities Corrupts Director Linux SEA Issues6.1 C/C++ Runtime Libraries Version 6.1.1 or Later Required OpenVMS SEA Issues Insufficient Privilege or File Protection Violation Webes Commands Return Error Activating Image Slow Response Generating Other Logs ListSystem Event Analyzer Further Information Exclude Node Names from FilespecsCAAgent Processes Created But Not Disappearing System Event Analyzer 2.4 Further Information Page Computer Crash Analysis Tool Computer Crash Analysis Tool Summary Ccat Known IssuesGeneral Ccat Issues Computer Crash Analysis Tool Ccat Known Issues Windows Ccat IssuesCLI Commands Not Recognized Ccat IVP File Not FoundOpenVMS Ccat Issues Inability To Execute CLI CommandsComputer Crash Analysis Tool Further Information Computer Crash Analysis Tool 3.4 Further Information