HP Web-Based Enterprise Services 4.5 manual Ccat Not Available on Windows Itanium

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Overall WEBES Release Notes

1.6 WEBES Known Issues

For more information on the CLI commands, See section ‘Managed Entities (SMA, EVA, WBEM Server and VLS) Commands’ of WEBES User Guide.

For more information on the Web-based management interface, See section ‘Managed Entities’ of WEBES User Guide.

Any changes that users have made to the User Settings or the Director Settings in the Web interface may have to be changed again after WEBES has been upgraded or installed. Use the Web interface to check the values and restore any changes that are not migrated.

1.6.2.5 CCAT Not Available on Windows Itanium

The Computer Crash Analysis Tool (CCAT) is not available as an installable component in the WEBES kit on Windows Itanium. WEBES will not process any crash dumps. No CCAT support is currently planned for Windows Itanium.

1.6.2.6Directories and Registry Keys Left Behind by WEBES Itanium Removal

Certain directories installed by WEBES for Windows Itanium and Windows Pentium will not be removed on WEBES uninstallation. They are harmless and may be deleted manually if desired:

C:\Program Files\Hewlett-Packard\svctools\common

C:\Program Files\Hewlett-Packard\svctools\specific

There should not be any files or subdirectories within these directories after WEBES is removed.

Certain Windows Registry keys installed by WEBES for Windows Itanium and Windows Pentium will not be removed on WEBES uninstallation. They are harmless and may be deleted manually if desired:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Applicatio n\CA-TEST HKEY_LOCAL_MACHINE\SOFTWARE\Hewlett-Packard\SVCTOOLS

There should not be any entries or subkeys in these keys after WEBES is removed.

None of the directories or keys will affect future installations of WEBES or any other products if left in place.

Rev. 9/8/06

1–18 Web-Based Enterprise Services Release Notes

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Contents Web-Based Enterprise Services Release Notes Software VersionIi Web-Based Enterprise Services Release Notes Web-Based Enterprise Services Release Notes Page Contents Contents System Event AnalyzerComputer Crash Analysis Tool Further Information Overall Webes Release Notes Overall Webes Release Notes Summary SummaryHardware Requirements Operating System Requirements Overall Webes Release Notes Operating System RequirementsWindows Test EnvironmentOverall Webes Release Notes Test Environment RedHat Linux not Patched New in this ReleaseOverall Webes Release Notes 1.5 New in this Release OpenVMSMiscellaneous Overall Webes Release Notes New in this ReleaseIntegrity Servers Virtual Library System VLSOverall Webes Release Notes 1.5 New in this Release Installing Webes on Unsupported Platforms Webes Known IssuesGeneral Webes Issues Overall Webes Release Notes Webes Known IssuesIntermittent Socket Errors Error During Reading of Obligation InformationWebes Installation Issue on ISEE-OSEM Host Workaround Webes Configuration Information Not RestoredWebes Output Log Files Grow Without Bound Workarounds Webes Temporary Files Use Disk SpaceBackward Compatibility Director Process Not Responding Director Process Stopping When Out of MemoryUpgrade Requires Reinitialized Log Webes Uninstall Affects Isee Client WCCProxy Errors When the Director or WCCProxy is Restarted Too SoonService Cockpit Compatibility Upgrading Versions Older Than Two ReleasesErrors From desta siclqsap on Commands Changing Time Zone Causes Incorrect Report TimeWindows Webes Issues ClassNotFoundExceptions in Director LogWebes Installation Appears to Hang Installation Prompts When File Fails to DeleteWebes Configuration is Not Migrated for Windows Itanium AdditionCcat Not Available on Windows Itanium Installation Internal Error Uninstall of Previous Webes May HangWindows Itanium Webes Removal Leaves Files Behind Desta msg -chgport CommandPath Update Required on Terminal Server Installation Director May Require Restart Linux Webes IssuesSegmentation Fault Error Message OpenVMS Webes Issues Set ODS-5 Attributes Before Issuing Webes CLI CommandsJfex Errors Cannot Get Local Host NameNew OpenVMS Patch Removal Feature Continuous CPU Usage After Daylight Savings Time ChangeCannot Get Smtp Notification on OpenVMS Upgrade Requires Same Node as InstallAlternate Boot Start and Stop Methods Run the following commands to stop the Smtp debug logging Further Information Overall Webes Release Notes Further InformationOverall Webes Release Notes 1.7 Further Information System Event Analyzer Supported Products System Event Analyzer SummarySystem Event Analyzer Supported Products KZPSC/KZPAC/KZPBA/KZPCM/KZPSA/KZPCC/KSPEASystem Event Analyzer SEA Known Issues SEA Known IssuesGeneral SEA Issues Fields Contain Unavailable File Not Found Error In Desta Log FileSerial Number Prevents Rules from Working Duplicate Callouts with both DECevent and Webes Installed Transferring Files with FTPInsert the following code at the beginning of the file Ca Command Changed to wsea SEA Command Line Interface IssuesSEA Problem Reports Not Received by Osem Entering CommandsWindows interprets it as With either of the following paths SEA Web Interface Issues $ wsea n analyze svctoolscommoncommon.ca.examples*.zpdEnabling Text Entry in Other Logs Pane Node Name Change Causes Connection or Notification FailureNull-Pointer Errors from Large Log Files High Volume of Events Hangs InterfaceNull-Pointer Errors Cannot Activate a Running NodeTime-out Issue JavaScript ErrorsJavaScript Error When Viewing Director Settings Multiple Sessions using Mozilla and NetscapeServices Fail to Start TipRun the following commands for all platforms LinuxMultiple Java Installs May Affect Web Interface SEA EVA Collections Too Big for Isee to Send to HP Windows SEA IssuesOld SEA Example File Names Migrated But Inaccessible Execute the following command XP Internet Explorer Does Not Have Java Windows Event Log May Not Grow to Configured SizeIncomplete Uninstall of Older Version Webes Commands Not Recognized Test Command Generates ErrorWebes Directory Tree Missing or Access Denied Hewlett-Packard Service Tools Entry on Start Menu is EmptyNapp Error Description Newly Added EVA Not Listed in SEA Web InterfaceNo Binary Event Log HP-UX SEA IssuesResuming from Standby Loses Network Resources Adding Managed Entities Corrupts Director Linux SEA Issues6.1 C/C++ Runtime Libraries Version 6.1.1 or Later Required OpenVMS SEA Issues Insufficient Privilege or File Protection Violation Webes Commands Return Error Activating Image Slow Response Generating Other Logs ListSystem Event Analyzer Further Information Exclude Node Names from FilespecsCAAgent Processes Created But Not Disappearing System Event Analyzer 2.4 Further Information Page Computer Crash Analysis Tool Computer Crash Analysis Tool Summary Ccat Known IssuesGeneral Ccat Issues Computer Crash Analysis Tool Ccat Known Issues Windows Ccat IssuesCLI Commands Not Recognized Ccat IVP File Not FoundOpenVMS Ccat Issues Inability To Execute CLI CommandsComputer Crash Analysis Tool Further Information Computer Crash Analysis Tool 3.4 Further Information