HP 1240 manual Strip is turned on

Page 106

chapter 8

problem	possible cause and solution
My HP Fax does not	• The HP Fax may not be properly connected to a power
power on.	supply.
	– Make sure the connection from the power outlet to the
	HP Fax is firmly connected. Plug the power cord into a
	grounded power outlet, surge protector, or power
	strip.and wait a few seconds for the HP Fax to power on
	– If the HP Fax is plugged in to a power strip, make sure the
	strip is turned on.
	– Test the power outlet to make sure it is working.
	– If you plugged the HP Fax into a switched outlet, make
	sure the switch is on.
	• The HP Fax might not respond if you press the On button too
	quickly. Press the On button once slowly.
	• If the HP Fax still does not turn on, it might have a mechanical
	failure. Unplug the HP Fax from the power outlet and contact
	HP.

The HP Fax does not	Check the print cartridge to make sure you have properly removed
print satisfactorily.	its packaging. Being careful not to touch the gold-colored contacts
	or ink nozzles, make sure you have gently pulled the pink tab to
	remove the plastic tape.

troubleshooting

	If you continue to have problems, see work with print cartridges on
	page 65.

I received a message	If either a paper jam or blocked carriage error message appears
on the front panel	in the front panel display, there might be some packing material
display about a paper	inside the HP Fax. Lift open the print-carriage access door to
jam or a blocked	expose the print cartridges and remove any packing material or
carriage.	other items that do not belong there.

96	hp fax 1240 series

Image 106

Contents Hp fax Series User guide Page Hp fax 1240 series Page Contents Use the copy features Order supplies Troubleshooting information Index Contents Hp fax overview Get startedGet help Help DescriptionFeature Purpose Hp fax at a glanceFront panel overview FeatureRear cleanout door Line portFeature Menu overview Get started Open and close the hp fax Load paper and load originalsOpen and close the hp fax on Open and close the paper tray Open and close the document feeder tray and document catcherPapers Recommended papers on Papers to avoid onPaper types Recommended papersPapers to avoid Paper sizesLoad paper Load papersSet the paper type Paper type settingsPaper Front panel setting Load other types of paper in the paper traySet the paper size Paper size setting for copyingSet the paper type Paper size setting for receiving a fax Avoid jamsLoad originals Load originals & paper Use the fax features Enable fax confirmation Send a faxPress Start Black Send a basic faxSend a color original or photo fax Press Start ColorSchedule a fax Send a fax using speed dialsSend a fax using redial Press Start Black or Start ColorSend a fax from memory Cancel a scheduled faxSee set the date and time on To send a fax from memory using the fax button Send a fax using monitor dialingTo send a fax from memory using the scan & fax button Press Scan & FaxTo send a fax manually using the handset To send a fax using monitor dialing from the front panelTo send a fax using monitor dialing from the handset Send a fax manually from a telephoneTo change the answer mode from the front panel Set the answer modeTo send a fax manually from a connected phone Answering on If the call is a fax call, the HP Fax will Ring pattern distinctive ringing on Receive a fax Set the number of rings before answeringReceive a fax manually using the handset Receive a fax manually from a phoneReceive a fax manually from the front panel Poll to receive a faxMake phone calls using the handset Answer incoming calls using the handsetUse the handset Adjust the handset volume Receive faxes using the handsetSend faxes using the handset Set the fax headerEnter text Enter a phone numberPrint reports Available description symbolsGenerate reports automatically Automatic Reports Setup Generate reports manually Set up speed dialing Create individual speed-dial entriesUpdate speed-dial entries Add group speed-dial entriesChange the fax resolution Change fax resolution and lighter/darker settingsDelete speed-dial entries Change lighter/darker setting Set new defaults Set fax options Set the date and timeSet the paper size for received faxes Adjust the ring volumeSet tone or pulse dialing Edit or cancel fax forwarding Adjust the phone line monitor volumeForward faxes to another number Change the answer ring pattern distinctive ringing Redial a busy or unanswered number automaticallySet automatic reduction for incoming faxes Fax speed setting Use error correction modeSet the fax speed Use caller ID Block junk fax numbersTo add junk fax numbers Set backup fax receptionTo delete junk fax numbers Stop faxing Reprint the faxes in memorySet the country and language Fax Use the copy features from the front panel Use the copy featuresOverview Change default copy settings Increase copy speed or qualityCopy a two-page black-and-white document Copy a washed-out original Make multiple copies of the same originalPress Start Color or Start Black Reduce or enlarge Copy a legal-size document onto letter paperCopy a full Copy a document that has been faxed several times Enhance light areas of your copy Enhance the colors of your original Stop copyingCopy Order print cartridges Order suppliesOrder media Order other suppliesCountry/region Number for ordering Clean the glass Maintain your hp faxClean the white strip Work with print cartridges Clean the exteriorPrint cartridge information Press Setup Print a self-test reportHandle the print cartridges Replace the print cartridgesPrint carriage moves into view Maintain Align the print cartridges Clean the print cartridgesTo align the print cartridges from the front panel Clean the print cartridge contacts Restore factory defaults Replace the telephone cordSet the prompt delay time Set the scroll speedSelf-maintenance sounds Set the language and country/regionFax setup Faxing from a DSL line How to tell if the following instructions apply to you Faxing with a PBX phone system or an Isdn lineHow to choose the right fax setup for your office Yes, I have a voice mail service Select your fax setup case from this table Case a separate fax line no voice calls received How your hp fax will answer fax callsHow your hp fax will answer fax calls Case C shared voice/fax line Case D fax line shared with PC modem no voice calls received Case E shared voice/fax line with PC modem Case F shared voice/fax line with answering machine How your hp fax will answer fax calls Fax setup How your hp fax will answer fax calls How to answer fax calls manually Case H shared voice/fax line with voice mailCase I shared voice/fax line with PC modem and voice mail How to answer fax calls manually Installation troubleshooting on Paper jams on Troubleshooting informationStatus lights Installation troubleshooting Problem Possible cause and solutionCartridges on Strip is turned on Paper jams See clean the print cartridge contacts on Print cartridge problemsCartridges on page 70 and clean the print cartridges on See print a self-test report onThen press Start Black or Start Color Copy problemsOr Start Color Print cartridges. See work with print cartridges on Power outlet. Press the On button to turn on the HP Fax Paper type is not suitable for the HP Fax. For information Then try copying again Fax problems Faxes in memory on105 Such as a PC modem or an answering machine. For more Your office on Fax manually from a phone onDistinctive ringing on Fax using monitor dialing on page 22 or send a fax manuallyRings. For information, see change the answer ring pattern From a telephone onPrint cartridge messages Message Solution Front panel messagesMessage Solutions Message SolutionAlignment messages Fax messages Message Solution No color fax. FaxCopy messages General status messages Error message Solution Severe error messagesAutomatic document feeder messages Error code Error definition Fax log error codesCorrection mode on 116 Paper-tray capacities Paper specificationsTechnical information Automatic document feeder paper capacityPrint margin specifications Fax specificationsPhysical specifications Paper sizesEnvironmental specifications Power specificationsEnvironmental product stewardship program Plastics Material safety data sheetsPaper use Recycling programRegulatory notices Regulatory model identification numberFCC statement 122123 Declaration of conformity EMCGet support and other information from the Internet Hp fax 1240 series supportHp customer support Call in the U.S Call in CanadaPrepare your hp fax for shipment 128 Warranty service Warranty informationDuration of limited warranty Warranty upgradesHewlett-packard limited global warranty statement Returning your hp fax for serviceExtent of limited warranty Limitations of liability Limitations of warrantyLocal law 132 Index Numerics111 123 136 Page Q5621-90108

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