HP 1240 manual Fax messages Message Solution, No color fax. Fax

Page 121

 

troubleshooting information

 

 

message

solutions

 

 

Alignment failed.

The alignment procedure can fail for several reasons:

Please try again.

• Alignment page is placed incorrectly in the document feeder tray.

 

• Alignment page has been marked or creased.

 

• No alignment page is loaded or a page other than the alignment

 

page is loaded in the document feeder tray.

 

Make sure you have placed the alignment page print side down with the

 

top in first in the document feeder tray. Also, make sure the paper is fed

 

straight into the automatic document feeder. Try the alignment again.

 

See align the print cartridges on page 70 for more information.

 

 

Alignment

The print cartridge alignment process completed successfully. You are

completed.

now ready to use your HP Fax.

 

 

fax messages

 

 

 

message

solution

 

 

Dialed fax busy.

The fax number you attempted to call is busy.

 

Wait and try to send the fax to the number at a later time.

 

 

No fax answered.

The receiving fax machine is not online, turned off, or not functioning.

 

Try to send the fax to the number again at a later time. If the problem

 

persists, try to contact the recipient to see if there is a problem with the

 

receiving fax machine.

 

 

No color fax. Fax

You have tried to send a color fax to a fax machine that does not support

was sent as black and

color.

white. Press OK to

The HP Fax alerts you to this situation and sends the color fax as black

continue.

and white instead.

 

 

Fax send failed.

The fax could not be completed because of a communication error or

 

document jam, or because the fax was blocked by the receiving fax

 

machine. (This is sometimes referred to as blacklisting.)

 

Check the HP Fax for a possible paper jam and send the fax again. If

 

the problem persists, try to contact the recipient to see if there is a

 

problem with the receiving fax machine.

 

 

Receive failed.

Some error caused a fax to fail while the HP Fax was receiving the fax.

 

The error could be due to noisy lines or some other communication error.

 

Contact the sender and request that the fax be sent again.

 

 

Not supported.

You tried to send a color fax from memory. The HP Fax does not support

 

this procedure.

 

Try sending the color fax normally and not from memory.

 

 

troubleshooting

user guide

111

Page 120 Page 122
Image 121
Page 120 Page 122
Contents Hp fax Series User guide Page Hp fax 1240 series Page Contents Use the copy features Order supplies Troubleshooting information Index Contents Get help Get startedHp fax overview Help DescriptionHp fax at a glance Feature PurposeRear cleanout door FeatureFront panel overview Line portFeature Menu overview Get started Open and close the hp fax Load paper and load originalsOpen and close the hp fax on Open and close the document feeder tray and document catcher Open and close the paper trayRecommended papers on Papers to avoid on PapersPapers to avoid Recommended papersPaper types Paper sizesLoad papers Load paperPaper Front panel setting Paper type settingsSet the paper type Load other types of paper in the paper traySet the paper size Paper size setting for copyingSet the paper type Avoid jams Paper size setting for receiving a faxLoad originals Load originals & paper Use the fax features Send a fax Enable fax confirmationSend a color original or photo fax Send a basic faxPress Start Black Press Start ColorSend a fax using redial Send a fax using speed dialsSchedule a fax Press Start Black or Start ColorSend a fax from memory Cancel a scheduled faxSee set the date and time on To send a fax from memory using the scan & fax button Send a fax using monitor dialingTo send a fax from memory using the fax button Press Scan & FaxTo send a fax using monitor dialing from the handset To send a fax using monitor dialing from the front panelTo send a fax manually using the handset Send a fax manually from a telephoneTo change the answer mode from the front panel Set the answer modeTo send a fax manually from a connected phone Answering on If the call is a fax call, the HP Fax will Ring pattern distinctive ringing on Set the number of rings before answering Receive a faxReceive a fax manually from a phone Receive a fax manually using the handsetPoll to receive a fax Receive a fax manually from the front panelMake phone calls using the handset Answer incoming calls using the handsetUse the handset Send faxes using the handset Receive faxes using the handsetAdjust the handset volume Set the fax headerEnter a phone number Enter textPrint reports Available description symbolsGenerate reports automatically Automatic Reports Setup Generate reports manually Create individual speed-dial entries Set up speed dialingAdd group speed-dial entries Update speed-dial entriesChange the fax resolution Change fax resolution and lighter/darker settingsDelete speed-dial entries Change lighter/darker setting Set new defaults Set the date and time Set fax optionsSet the paper size for received faxes Adjust the ring volumeSet tone or pulse dialing Edit or cancel fax forwarding Adjust the phone line monitor volumeForward faxes to another number Redial a busy or unanswered number automatically Change the answer ring pattern distinctive ringingSet automatic reduction for incoming faxes Fax speed setting Use error correction modeSet the fax speed Block junk fax numbers Use caller IDTo add junk fax numbers Set backup fax receptionTo delete junk fax numbers Stop faxing Reprint the faxes in memorySet the country and language Fax Use the copy features from the front panel Use the copy featuresOverview Increase copy speed or quality Change default copy settingsCopy a two-page black-and-white document Copy a washed-out original Make multiple copies of the same originalPress Start Color or Start Black Copy a legal-size document onto letter paper Reduce or enlargeCopy a full Copy a document that has been faxed several times Enhance light areas of your copy Stop copying Enhance the colors of your originalCopy Order media Order suppliesOrder print cartridges Order other suppliesCountry/region Number for ordering Maintain your hp fax Clean the glassClean the white strip Work with print cartridges Clean the exteriorPrint cartridge information Print a self-test report Press SetupReplace the print cartridges Handle the print cartridgesPrint carriage moves into view Maintain Align the print cartridges Clean the print cartridgesTo align the print cartridges from the front panel Clean the print cartridge contacts Replace the telephone cord Restore factory defaultsSet the scroll speed Set the prompt delay timeSet the language and country/region Self-maintenance soundsFax setup Faxing from a DSL line Faxing with a PBX phone system or an Isdn line How to tell if the following instructions apply to youHow to choose the right fax setup for your office Yes, I have a voice mail service Select your fax setup case from this table How your hp fax will answer fax calls Case a separate fax line no voice calls receivedHow your hp fax will answer fax calls Case C shared voice/fax line Case D fax line shared with PC modem no voice calls received Case E shared voice/fax line with PC modem Case F shared voice/fax line with answering machine How your hp fax will answer fax calls Fax setup How your hp fax will answer fax calls Case H shared voice/fax line with voice mail How to answer fax calls manuallyCase I shared voice/fax line with PC modem and voice mail How to answer fax calls manually Installation troubleshooting on Paper jams on Troubleshooting informationStatus lights Problem Possible cause and solution Installation troubleshootingCartridges on Strip is turned on Paper jams Cartridges on page 70 and clean the print cartridges on Print cartridge problemsSee clean the print cartridge contacts on See print a self-test report onThen press Start Black or Start Color Copy problemsOr Start Color Print cartridges. See work with print cartridges on Power outlet. Press the On button to turn on the HP Fax Paper type is not suitable for the HP Fax. For information Then try copying again Faxes in memory on Fax problems105 Such as a PC modem or an answering machine. For more Fax manually from a phone on Your office onRings. For information, see change the answer ring pattern Fax using monitor dialing on page 22 or send a fax manuallyDistinctive ringing on From a telephone onFront panel messages Print cartridge messages Message SolutionMessage Solutions Message SolutionAlignment messages No color fax. Fax Fax messages Message SolutionCopy messages General status messages Error message Solution Severe error messagesAutomatic document feeder messages Error code Error definition Fax log error codesCorrection mode on 116 Technical information Paper specificationsPaper-tray capacities Automatic document feeder paper capacityPhysical specifications Fax specificationsPrint margin specifications Paper sizesEnvironmental specifications Power specificationsEnvironmental product stewardship program Paper use Material safety data sheetsPlastics Recycling programRegulatory model identification number Regulatory notices122 FCC statement123 EMC Declaration of conformityGet support and other information from the Internet Hp fax 1240 series supportHp customer support Call in Canada Call in the U.SPrepare your hp fax for shipment 128 Duration of limited warranty Warranty informationWarranty service Warranty upgradesHewlett-packard limited global warranty statement Returning your hp fax for serviceExtent of limited warranty Limitations of liability Limitations of warrantyLocal law 132 Numerics Index111 123 136 Page Q5621-90108
Related manuals
Manual 8 pages 26.72 Kb Manual 14 pages 60.01 Kb
Top Page Image Contents