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| troubleshooting information |
general status messages | |
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message | solution |
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Open door. Clear | The HP Fax is new and there is packing material inside the HP Fax. |
carriage jam, and | Open the |
then press OK. | removed all packing materials from the HP Fax. |
Attach front panel | The HP Fax cannot function until the front panel cover is attached. | |
cover. | Attach the front panel cover to the HP Fax. | |
| For information on installing the front panel cover, see the Setup Poster | |
| that came with your HP Fax. | |
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Paper jam. Clear | The HP Fax has a paper jam. | |
jam, and then press | Clear the paper jam, replace the rear cleanout door, and then press OK. | |
OK. | You will need to restart the job. | |
| For more information, see paper jams on page 97. | |
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Out of paper. Load | The HP Fax is out of paper or the paper is not pushed back far enough. | |
paper, and then press | Make sure paper is loaded in the paper tray and pushed back. | |
OK. | See load paper on page 11. | |
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Busy | You tried to start another job while the HP Fax is already working on a | |
| previous job. | |
| Wait until the HP Fax is idle, and then try the job again. | |
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Invalid date | You entered a date incorrectly. | |
| Enter the date again. Valid formats (which vary by country/region) are: | |
| • | dd mm yy |
| • | mm dd yy |
| dd is a | |
| representing the month, and yy is a |
troubleshooting
user guide | 113 |