troubleshooting information
fax log error codes
| Use the table below to help you interpret the codes that appear in the results | |
| column of the fax log. See generate reports manually on page 35 for | |
| information on printing the fax log. The table also indicates which codes are | |
| specific to error correction mode (ECM). | |
| If the same error appears repeatedly, try turning off ECM. See use error | |
| correction mode on page 46. | |
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error code |
| error definition |
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(223 ECM) |
| One or more received pages might not be readable. |
224 |
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| There is a feature incompatibility with the sending fax machine. | |
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| The telephone connection was lost. | |
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237 |
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238 |
| The sending fax machine sent an unexpected communication. |
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242 |
| The sending fax machine is attempting to receive instead of send. |
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| The sending fax machine prematurely ended the session. | |
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| There was a communication error with the sending fax machine. | |
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252 |
| Telephone line conditions were too poor to receive a fax. |
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253 |
| The sending fax machine attempted to use an unsupported page width. |
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281 |
| The telephone connection was lost. |
(282 ECM) |
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(285 ECM) |
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286 |
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290 |
| There was a communication error with the sending fax machine. |
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291 |
| The received fax could not be stored. |
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| There is a feature incompatibility with the receiving fax machine. | |
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321 |
| There was a communication error with the receiving fax machine. |
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| Telephone line conditions were too poor to send a fax. | |
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| The receiving fax machine indicated one or more pages might not be | |
| readable. | |
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| The receiving fax machine sent an unexpected communication. | |
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343 |
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troubleshooting
user guide | 115 |