HP Fax 2140 manual Page36, Atthetop, Print Quality Problems, Problem Solution

Page 53

Troubleshooting

(continued)

ProblemSolution

Youcannotstoreadocumentin Theremaynotbeenoughmemoryavailabletoholdthedocument

memory.youwanttostoreIfthedisplayshowsaMenoryFull. message, dothefollowinguntilyoucanstoreyourdocumentinmemory:

Printallunprintedfaxesinmemory(seeReprintingfaxeson

page36.

Deleteunneededpollingfaxes,broadcastfaxes,ordelayedfaxes (seeTocancelthescheduledjobonpage31).

Blankareasappearatthebottomof YoumayhaveselectedthewrongpapersizesettingToselectthe. eachpageoroncontinuationpages, properpapersize,seePaperSizeonpage13. withonlyasmallstripofmaterialprinted

atthetop.

ImageTCRisnotworking YouhavetheresolutionsettoSUPERFINESettheresolutionto. FINE.

Print	quality	problems
Problem			Solution
Light	or blurred	characters.	Check	ink level as described in View ink level on page 38. To
			install a new print cartridge, see Replace the print cartridge on
			page	39.

Make sure the print cartridge is installed correctly. To clean the 3rint cartridge, see Maintain the print cartridge on page 42.

Smudged or dark characters.

Characters with white lines.

Make sure the paper is straight and unwrinkled. Let ink dry before handling the paper. To clean the print cartridge, see Maintain the print cartridge on page 42.

If Ink Low. Install new ink cartridge is displayed, install a new print cartridge as described in Replace the print cartridge on page 39.

Remove and reinstall the print cartridge.

Clean the print cartridge (see Maintain the print cartridge on page 42).

Improperly	formed or misaligned	Clean	the print cartridge (see Clean the print cartridge on page
characters.		42).
Abnormal	black horizontal lines	Clean	the cartridge carrier (see Clean the cartridge carrier
		contacts on page 43).

50 Care and maintenance

Image 53

Contents Page HP 2140 Fax series Safety information Contents Advanced Faxing FeatureAdditional Ink level Load paper Quick startLoaddocumentstofaxorcopy Send a faxPushthePaperTrayCoverbackintoplace Load documents to fax or copyReceiveafax Receive a faxMake a copy Maketelephonecall Make a telephone callHP Fax basics HP Fax featuresParts of the HP Fax HP 2140 FaxControl Panel of HP Fax TheHP2140FaxLabel Icon Description Mode/ContrastName and Description Themenus Basic FAX menu SettingsOverviewofmenuoptions Overview of menu options Advanced FAX menu OptionSettingsOverviewofmenuoptions Option Ready mode Menu Option SettingsLoudspeaker Navigate the menusEnter dates, times, text, and telephone numbers Produces Most text fieldsPress Fax header telephone number Speed dialingStore a number in the phone book Press ResultSpeeddialing Papertypesandsizes Paper types and sizesDocument types and sizes Do not try to send documents that are SetdocumentresolutionandcontrastforasinglecopySet document resolution and contrast for a single copy Adjust volume AdjustvolumeRinger volume Speaker volume Press LoudspeakerSet rings to answer Additional featuresBlock junk fax numbers UseCallerID Use Caller IDTurn Caller ID on See who called with Caller IDDelete a number FavoritesFavorites Distinctive ring Drpd ImageTCRImage TCR ReSet up distinctive ring Drpd answer mode Answer/receive modeAnswer/receivemode Step lmTeach the HP Fax the ring patternTEL Broadcasting Delayed faxPolling Setting send pollingPolling Polling another fax to receive To cancel the scheduled jobForward faxes Forwardfaxes Turn on and off sounds Alarm soundsSet the date and time Setthefaxheaderinformation Silent modeSet the fax header information Automatic reportsReport name PrintreportsReports you can print Reprintingfaxes Reprinting faxesLoudspeaker LoudspeakerRedial a number in memory View ink level Print cartridge informationReplace the print cartridge PrinttheselftestPrint the self test Care and maintenance Clearjammeddocumentsandpaper Clear jammed documents and paperMaintain the print cartridge MaintaintheprintcartridgeClean the cartridge carrier contacts Clean the document scanner area Adjust the scanner LCD error messages LCDerrormessagesStatus/Solution DisplayInk Cartridge DisplayTroubleshooting Troubleshooting DisplayStatus/SolutionFax problems ProblemSolutionCauselineerrorsCheckyourmachinebymakingcopy Troubleshooting ProblemSolutionMachine,problem Careandmaintenance49 Dialcorrectly.Phonebooklist,seePrintreportsonpage34Problem Solution Print Quality ProblemsPage36 AtthetopProblem Paper feeding problemsAcceptable documents Paper size Dimensions Paper weightDocument types and sizes HP 701 black inkjet print cartridge CC635A Product specificationsPrint cartridge Resolution ProductspecificationsSpeeddials ECMmodeSample of ITU #1 test chart reduced to 60.5% AsampleofITU#1testchartreducedto60.5%Environmentalproductstewardshipprogram Environmental product stewardship programProtecting the environment PlasticsRegulatory model identification number RegulatorynoticesRegulatory notices FCC statement NetworkfromabnormalsurgesontheACpowerlineAutomatic Dialers Before calling customer support Use Hewlett-Packard support servicesUseHewlett-Packardsupportservices Ea6a Declaration of conformity # oEc.A .,o,oFCO.FO.M,.YHewlett-Packard Limited Warranty Statement Hewlett-PackardLIMITEDWARRANTYSTATEMENTIndex Page Settingdateandtime33 Setbroadcasting menu14 SetdelayedfaxSymbols button11 Systemdata35 Button11 Programming18V e n t CM721-90001