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| The Machine Does Not Print |
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Problem |
| Solutions |
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Is the Data In indicator | If not, data is not being sent to the machine. | |
blinking or lit after starting | ❖ When the machine is connected to the computer using | |
the print job? | ||
| the interface cable | |
| Confirm that machine port settings are correct. For a parallel | |
| port connection, port LPT1 or LPT2 should be set. | |
| • | Windows 95/98/Me |
|
| A Click the [Start] button, point to [Settings], and then click |
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| [Printers]. |
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| B Click the icon of the machine. On the [File] menu, click |
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| [Properties]. |
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| C Click the [Details] tab. |
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| D Check the [Print to the following port] box to confirm that |
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| the correct port is selected. |
| • | Windows 2000 |
|
| A Click the [Start] button, point to [Settings], and then click |
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| [Printers]. |
|
| B Click the icon of the machine. On the [File] menu, click |
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| [Properties]. |
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| C Click the [Port] tab. |
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| D Check the [Print to the following port] box to confirm that |
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| the correct port is selected. |
| • | Windows XP Professional |
|
| A Click the [Start] button, and then click [Printers and Faxes]. |
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| B Click the icon of the machine. On the [File] menu, click |
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| [Properties]. |
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| C Click the [Ports] tab. |
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| D Check the [Point to the following port(s)] box to confirm |
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| that the correct port is selected. |
| • Windows XP Home Edition | |
|
| A Click the [Start] button, [Control Panel], [Printers and Other |
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| Hardware], and then [Printers and Faxes]. |
|
| B Click the icon of the machine. On the [File] menu, click |
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| [Properties]. |
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| C Click the [Ports] tab. |
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| D Check the [Point to the following port(s)] box to confirm |
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| that the correct port is selected. |
| • | Windows NT 4.0 |
|
| A Click the [Start] button, point to [Settings], and then click |
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| [Printers]. |
|
| B Click the icon of the machine. On the [File] menu, click |
|
| [Properties]. |
|
| C Click the [Port] tab. |
|
| D Check the [Print to the following port] box to confirm that |
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| the correct port is selected. |
| ❖ Network connection | |
| Contact your network administrator. | |
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