Monessen Hearth HBDV400N/PSC7, HBDV300N/PV7, HBDV400N/PV7, HBDV300N/PSC7 manual Troubleshooting

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TROUBLESHOOTING

HBDV7 Series Direct Vent Gas Fireplace

 

Standing Pilot Ignition

 

 

SYMPTOM

POSSIBLE CAUSE

ACTION

 

 

 

 

 

4.

Frequent pilot

A. Pilot flame may be too high

A. Clean and adjust the pilot flame for maximum flame

 

 

outage problem.

or too low, causing pilot

impingement on thermocouple.

 

 

 

safety to drop out

 

 

 

 

 

5. The pilot and main

A. Inner vent pipe leaking

A. Check for flue product leak. Replace defective pipe

 

 

burner extinguish

exhaust gases back into

section.

 

 

while in operation

system

 

 

 

 

B. Horizontal vent improperly

B. Check horizontal-venting piping is running upward 1/4"

 

 

 

pitched

per foot. Do not run the pipe level or downward.

 

 

 

C. Improper vent cap installa- C. Check for proper installation and freedom from debris

 

 

 

tion

or blockage.

 

 

 

 

 

6.

Glass Soots

A. Flame impingement on logs

A. Install log set per the instructions

 

 

 

 

Inspect the injector and air intake area. Make sure

 

 

 

 

this area does not have any blockage from debris and

 

 

 

 

clean.

 

 

 

 

Check gas supply.

 

 

 

 

 

7.

Flame burns blue

A. Insufficient oxygen being

A. Ensure that the vent cap is installed properly and free

 

 

and lifts off burner

supplied

of debris. Ensure that the vent system joints are tight

 

 

(ghosting)

 

and have no leaks. Ensure that no debris has been

 

 

 

 

blocking the inner air intake at the bottom back of the

 

 

 

 

combustion chamber. Ensure that the glass is properly

 

 

 

 

secure and latch.

 

 

 

 

 

54D8000

49

Image 49
Contents HBDV7 Series Direct Vent Gas Fireplace Check Gas Pressure Signature Command System Pre-Installation InformationMassachusetts Residents Only Installer Important Safety InformationOwner Never connect unit to private non Please Read the Following CarefullyKnown as wellhead gas Code ApprovalHigh Elevations Product SpecificationsHBDV300 HBDV400 Framing DimensionsFirebox framing PRE-INSTALLATION InformationFireplace Location Cold Climate InsulationMantel Clearances Clearances to combustiblesNever obstruct or modify the air inlet or Outlet grilles louvers. This may create aFinishing Material Secure Fireplace to Floor or FramingOptional TOP Vent Application Optional top vent applicationInstallation precautions Venting Installation InformationGeneral Venting General Venting Information Termination Location Canadian Installations1 US Installations2Canadian Installations USA InstallationsTermination Clearances Twist Lock Pipes How to Use the Vent GraphRefer to Page 21 for requirements for snorkels 1219 mm Vent InstallationRear Wall Vent Application Rear Wall Vent Installation Twist Lock PipeStep Vent configurations apply and must be strictly adhered to Rear Wall Vent Installations Flex Vent PipeTop vent Sidewall Application + B = 17 Max Vertical Sidewall Installation Twist Lock Pipe Venting InstallationAlways install horizontal venting on a level plane Install the 4 flex then 7 flex to the termination Vertical Sidewall installation flex vent pipeVertical THROUGH-THE-ROOF APPLICA- Tion Below Grade InstallationsDo not back fill around snorkel Vertical THROUGH-THE-ROOF Installation Roof Flashing Check gas type Install gas piping to fireplace / burner system locationNatural Gas Fireplace InstallationPropane/LP Electrical Wiring Millivolt Check GAS Pressure and Electrical installationDo not use open flame to check for gas LeaksRemote Wall mounted Switch Electrical InstallationRemote Wall Switch Optional DC Remote SystemsInitial lighting What to do if YOU Smell GASNever use an open flame to check for gas leak Operating Instructions Millivolt Approved leak testing methodNever check for gas leak with open FlameLighting the burner Main burner switchPilot position Electrician. Main power must be off when Optional Accessory RequirementsConnecting to main electrical power supply Or performing service. All wiring shall beCommand Center Wall Installation Junction BOX WiringWall Switch Installation Nected together if a wall switch is not Being used Blotsc Signature Command Blower Blot Automatic Thermostat Blower Optional FAN Blower SystemsFK-12 Manual Blower On next Command Center Operating Instructions Signature CommandBattery Installation FeaturesCommand Center Function Operation Default Setting Key Combinations for System SettingsSelf Diagnostics Chart Command Center OperationsFUNCTIONS/OPERATION Function OperationGlass Removal Brick installationGlass Frame Removal Do not sprinkle the lava rock or ember Placement of Lava ROCK, Rock Wool and LogsPotential sooting, glass breakage and a fire HazardFinal Installation Left Front Log #6 Installing Universal Andirons Burner, Pilot and Control Compart- ment Glass Door Vent SysteMLogs Rock woolStanding Pilot Ignition Symptom Possible Cause ActionTroubleshooting Signature Command System Firebox Components Replacement PartsDescription Qty Firebox componentsStanding Pilot Millivolt Control Fuel Conversion Kits Natural Gas to LP AccessoriesLP to Natural Gas Signature Command System HBDV300NSC7 HBDV300PSC7 HBDV400NSC7 HBDV400PSC7 Logs Replacement PartsDescription Qty Description Model Number Vertical Venting7TBLSCTK Horizontal VentingHBDV7 Series Direct Vent Gas Fireplace HBDV7 Series Direct Vent Gas Fireplace Carbon Monoxide Detector Requirements Five Year Warranty Lifetime WarrantyBasic Warranty If Warranty Service is NeededModel EnerGuide Ratings Fireplace Efficiency % Mhsc