
TROUBLESHOOTING | HBDV7 Series Direct Vent Gas Fireplace | |||
| Standing Pilot Ignition |
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| SYMPTOM | POSSIBLE CAUSE | ACTION | |
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4. | Frequent pilot | A. Pilot flame may be too high | A. Clean and adjust the pilot flame for maximum flame | |
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| outage problem. | or too low, causing pilot | impingement on thermocouple. |
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| safety to drop out |
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5. The pilot and main | A. Inner vent pipe leaking | A. Check for flue product leak. Replace defective pipe | ||
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| burner extinguish | exhaust gases back into | section. |
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| while in operation | system |
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| B. Horizontal vent improperly | B. Check |
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| pitched | per foot. Do not run the pipe level or downward. |
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| C. Improper vent cap installa- C. Check for proper installation and freedom from debris | |
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| tion | or blockage. |
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6. | Glass Soots | A. Flame impingement on logs | A. Install log set per the instructions | |
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| Inspect the injector and air intake area. Make sure |
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| this area does not have any blockage from debris and |
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| clean. |
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| Check gas supply. |
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7. | Flame burns blue | A. Insufficient oxygen being | A. Ensure that the vent cap is installed properly and free | |
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| and lifts off burner | supplied | of debris. Ensure that the vent system joints are tight |
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| (ghosting) |
| and have no leaks. Ensure that no debris has been |
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| blocking the inner air intake at the bottom back of the |
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| combustion chamber. Ensure that the glass is properly |
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| secure and latch. |
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54D8000 | 49 |