Samsung SSA-S2000W user manual Troubleshooting

troubleshooting

TROUBLESHOOTING

If the product does not work properly, please check the followings before contacting us. If the trouble persists, please contact the SAMSUNG Customer Service near you.

Problem		Action
When I turn on the product, it does not	1) Check if the product is installed properly and works normally.
recognize the card with just the 3 LED	- In the initial setup of the product or after it is initialized
indicators blinking.	Set the operation mode and register the Master card and user cards as usual
	because the product is in the initial state.
	cSSA—2000 modes available : Mode Number + ENT
	√ RF Only	: 01 + ENT
	√ RF + P/W	: 02 + ENT
	√ PIN Only	: 03 + ENT
	√ RF or PIN	: 05 + ENT
	dMaster Card (or (PIN): 4 ~ 6 digits (Mode 03 or 05) + ENT)
	eEnter the user card or PIN number and provide the password according to the
	mode
	fMaster Card (or (PIN): 4 ~ 6 digits (Mode 03 or 05) + ENT)
	√ For more information about registering the Master Card and the user card,
	refer to the initial setup section in the user manual.
	2) If this happens while the product is operating normally (with the Master Card and
	user card registered)
	Product malfunction
	cPower: OFF € ON
	dIf the problem persists, perform the initialization process for the next step.
	√ For more information about initializing the product, refer to the initialization
	section in the user manual.
	3) If the problem persists after you have followed the procedures above, contact a
	designated service center.
The product just switches to normal	1) If no key input is entered within 20 seconds in a set mode, the product will switch
operation mode while I am registering a	to normal operation mode automatically. (normal operation)
user in a set mode or configure the
settings.

TROUBLESHOOTING

English _ 45