Problem | Action | |
|
| |
The external reader can the RF card | 1) Check if the external reader is connected to | |
but the RF card data will not be | 2) Check if the external reader works normally. | |
transferred to | ||
- Check the connection cable between the external reader and | ||
irrelevant data is transferred. | ||
disconnection or | ||
| ||
| - Check if there occurs a noise on the connection cable between the external reader and SSA- | |
| S2000. | |
| cIf you have to use a measuring device such as an oscilloscope or a multimeter, please | |
| consult with a qualified technician. | |
| dMeasure the Wiegand communication cable and check if the exit reader works properly. | |
| : Check the Wiegand output state of the external reader by referring to the user manual, | |
| and replace the reader if it shows an abnormal output. | |
| eIf there occurs a noise on the Wiegand communication cable using the measuring device | |
| : Reinforce the GND line by using the shield line and space line as additional GND points. | |
| : Extend the Wiegand communication range along with the stable signal reception using the | |
| repeater | |
| fFor more information, refer to the external reader connection section in the user manual. | |
| 3) If the problem persists after you have followed the procedures above, contact a | |
| designated service center. | |
|
| |
The door lock does not operate at | 1) Check if the door lock is connected to | |
all. | The connection method may differ depending on the type and operation mode (NO, NC) of the | |
| door lock. | |
| 2) Check the status of the door lock | |
| - Check the connection cable between the door lock and | |
|
| |
| - Check if the door lock works normally. | |
| cIf you have to use a measuring device such as an oscilloscope or a multimeter, please | |
| consult with a qualified technician. | |
| dRemove the door lock from | |
| Replace the door lock if the relay output of | |
| eFor more information, refer to the door lock connection section in the user manual. | |
| 2) If the problem persists after you have followed the procedures above, contact a | |
| designated service center. | |
|
|
TROUBLESHOOTING
English _ 49