Honeywell HCM-6009 owner manual Troubleshooting, Problem Possible Cause Corrective Action

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QuietCare_Console_OM_Rev1.qx 8/25/06 1:32 PM Page 12

Troubleshooting

PROBLEM

POSSIBLE CAUSE

CORRECTIVE ACTION

The unit is on (the lights are illuminated) but I don't see any moisture

Cool Moisture humidifiers produce	Monitor the water level in your tank/base.
invisible mist. You will not see the	If you notice a decrease in the water tank
moisture but you will feel cool air coming	over a 24hr. Period your unit is running
from the unit.	normally.

Unit is out of water	Refill and reinstall water tank

Humidity level is set too low	Reset humidity to a higher level. If you
	have a manual humidistat/knob (Models
	HCM-6011i/HCM-6011WW) turn the knob
	clockwise to the end.

	Unit is not on level surface	Place the unit on a firm, flat, and level
		surface

	There is too much moisture inside the	Turn off the power and completely dry out
	unit	the unit

	Filter has not absorbed water	Wait 15 minutes so the filter gets fully
		absorbed or soak your filter in water. (Do
		not squeeze or wring out the filter) See
		filling instructions for more information.

	Mineral buildup in water tray	See Cleaning instructions. Regular
		cleaning is recommended to keep the unit
		functioning properly.

	Filter needs to be replaced	If your filter is discolored, clogged or torn
		replace your filter (Model HC-14). Visit the
		retailer where you purchased your unit or
		call 1-800-477-0457.

The unit is not running; no	Not plugged in properly	Check the polarized plug to ensure it is
lights are illuminated		fully inserted in the wall

	Airflow obstruction	Check airflow. Are there any obstructions
		preventing airflow?

	Unit is off due to timer	Press Power button (HCM-6012i only)

	Power unit is not installed properly	Reinstall the power unit

Humidity level was set but	Humidity level is set too low	Reset humidity to a higher level. If you
unit does not start		have a manual humidistat/knob (Models
		HCM-6011i/HCM-6011WW) turn the knob
		clockwise to the end.

Humidity level was set but	Humidity level is set too high	Reset humidity to a lower level.
the unit does not shut off

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Contents Console Humidifiers US Gallons 34 Liters US Gallons 40.6 LitersImportant Safety Instructions Introduction Cool Moisture SystemAIR Washing Technology Install Casters Your HumidifierSet-Up Filling W E RT P U T / F a N S P E E D C O N T R O L V a N C E D M I S T H U M I D I S T a T W T O S E T T H E H U M I D I S T a TN I Z E R F E a T U R E HCM-6011i & HCM-6011WW Only EasySet Control Operation Model HCM-6013iSet your desired humidity anywhere between 35% and 55% E P 2 O U T P U T / F a N S P E E D C O N T R O LE P 3 S E T H U M I D I T Y N I Z E R F E a T U R EE P 3 T I M E R C O N T R O L E P 2 O U T P U T / F a N S P E E D C O N T R O LYour unit has three output levels/fan speeds High For fast humidifying MED For everyday moisture controlDigital EasySet Control Operation Model HCM-6012i E P 4 S E T H U M I D I T YShowing the current room humidity Protec Cleaning Cartridge CleaningEnd-of-Season Care and Storage Consumer RelationsElectrical Ratings Please be sure to specify a model numberTroubleshooting Problem Possible Cause Corrective ActionAs clean as when Unit needs to be cleanedHumidity sensor 6013i Unit is overfilled with water Completely dry out the unitYear Limited Warranty U.S.ACanada Manuel DE Lutilisateur Importantes Instructions DE Sécurité Système À Vapeur Fraîche Technologie DE Purification DairInstallation Installation des roulettesVotre humidificateur Boîtier du moteurRemplissage S E E N M a R C H EReplacer le boîtier du moteur dans la base M I D I S TAT a D V a N C E D M I S T M C G L a G E D E L H U M I D I S TATN I S AT E U R Série HCM-6011i et HCM-6011WW Seulement Moyenne pour le fonctionnement quotidienFonctionnement des commandes EasySetMC Modèle HCM-6013i TA P E 1 M I S E E N M a R C H EFiche ne sinsère que dune seule manière dans la prise Moyen pour le fonctionnement quotidienN I S AT E U R Élevé pour atteindre rapidement le degré dhumidité désiréTA P E 3 R É G L a G E D E L a M I N U T E R I E TA P E 4 R É G L a G E D U TA U X D H U M I D I T ÉQuand lécran affiche la durée voulue, attendre 3 secondes N I S a T E U R Cartouche nettoyante ProtecMCNettoyage Enlever le filtre de la baseÉtape Remplir la base avecRemarques Étape Réservoirs Deau ET BaseService à la clientèle Entretien et remisage de fin de saisonCaractéristiques électriques assignées Adressez toute question ou remarque à Kaz, IncorporatedProblème Cause Possible Solution DépannageDépannage Suite Problème Cause PossibleGarantie limitée de 5 ans Au CanadaQuietCareConsoleOMRev1.qx 8/25/06 132 PM Manual DE Utilización Importantes Instrucciones DE Seguridad Introducción Sistema DE Vapor FríoTecnología DE Purificación DEL Aire M P L E TAPartes del humidificador InstalaciónInstalación de las ruedas Cajetín del motorE S TA E N M a R C H a Vuelva a colocar el cajetín del motor sobre la baseN I Z a D O R Serie HCM-6011i y HCM-6011WW únicamente U S T E D E L R E G U L a D O R D E H U M E D a DEl ionizador contribuye a refrescar el aire Funcionamiento de los mandos EasySetMC Modele HCM-6013i TA PA 1 P U E S TA E N M a R C H aMOJADAS, Puede Recibir UN Choque Eléctrico TA PA 2 a J U S T E D E L a P R O D U C C I Ó N D EN I Z a D O R TA PA 3 a J U S T E D E L T E M P O R I Z a D O R TA PA 4 a J U S T E D E L N I V E L D E H U M E D a DCartucho filtrante ProtecMC LimpiezaRetire el filtro de la base Bote el agua de la baseEtapa Llene la base conDepósito /BASE Limpieza al final de la temporada y almacenamiento Atención al clienteCaracterísticas eléctricas Envíe sus preguntas o comentarios a Kaz, IncorporatedSolución de problemas Problema Causa PosibleSolución de problemas Continuación El depósito gotea ApretadoEn los Estados Unidos En CanadáQuietCareConsoleOMRev1.qx 8/25/06 132 PM 31IM6011191