TROUBLESHOOTING GUIDE (CONTINUED)
FOR
CAUTION
Use wall control supplied with operator. Any other wall control can cause the operator to operate unexpectedly and light not to work.
Door starts up, but stops before its completely open.
• Be sure door, operator, and springs are in |
good repair, properly lubricated and balanced |
(See maintenance section). |
• Check OPEN limit switch setting |
(See section ). |
Operator does not run from wall control.
•Check lock switch on wall console.
•Check power source.
–Plug a lamp into outlet used for power head If lamp works, power source is OK.
–If not, check fuse or circuit breaker.
•Power is OK.
–Check connections at power head terminals.
–Check connections at wall control.
•Check wires to ensure they are not cut. Staples can cut insulation and short wires. If wire is cut, replace it.
• Check OPEN FORCE adjustment | 23 | ||
(See section |
| ). |
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Operator runs, | • Make sure carriage is engaged to | ||
but door does | carriage slide. | ||
not move. | — Place carriage lever in lock position. | ||
| • Check force adjustment (See section |
| ). |
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| Door operator will NOT run more than |
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| 30 seconds each way if door does | ||
| not move. |
Door operator | • Was a remote control lost or stolen? | ||||
starts for | Erase all remote control codes from | ||||
no reason. | receiver memory and reprogram | ||||
| (See section |
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| ). | |
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| • Button stuck | on | wall control. | ||
| • Check CLOSE limit switch setting | ||||
| (See section |
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| • Wires shorted. |
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Remote control | • Relocate remote control inside car. | ||
has less than | • Point remote control at garage door. | ||
25 feet | • Replace battery (See section |
| ). |
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operating range. | • Reposition door operator antenna. |
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| • DO NOT attempt to retune remote controls. |
Door starts down, then stops before its closed.
Door starts down, then stops and goes
back up.
Door will only run closed.
•Check CONTACT REVERSE (See section ).
•Check STB system for beam obstruction or misalignment of lenses (See section ).
•Check STB diagnostic code.
•Check CLOSE FORCE adjustment (See section ).
•Check OPEN limit switch for short and proper wiring.
•Check OPEN FORCE adjustment (See section ).
•Check door condition and door spring.
Operator works from wall control, but not from remote control.
Noisy operation.
•Program remote control code into receiver memory. (See section ).
•Replace remote control battery with good one. (See section ).
•Be sure all fasteners are tight.
•Be sure door and operator is in good repair, properly lubricated and balanced (See monthly maintenance section).
If an operational problem exists, and operator will not run closed. The operator can be forced
to close as follows (See section | ). |
Door will only run open
•Check STB system (See
•Check CLOSE limit switch for short and proper wiring.
•Check CLOSE FORCE adjustment (See section ).
•Disconnect the STB system from the operator.
•Hold the wall control button down until door is completely closed.
Use
Lights will not go | • Disconnect and reconnect wires on wall control | ||
out | (See section |
| ). |
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| • Check wiring. |
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| • Incompatible wall control. |
If you have any questions, please do not hesitate to contact customer service at:
1.800.354.3643