GE GXSF27E manual Problem, Possible Causes, Water feels slippery, after installation of

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Problem Possible Causes What To Do

Water hard sometimes Using hot water while the water softening system is regenerating

•Avoid using hot water during water softening system recharge because the water heater will refill with hard water. See Automatic Hard Water Bypass During Recharge section, page 11.

Control HARDNESS number setting	• Press the MODE button until HARDNESS appears in the
too low	display. Be sure the number shown is the same as the actual
	grains per gallon hardness of your water supply. See the
	Programming the Control section if a change in the setting
	is needed.

Grains of hardness in your water supply have increased

•Water hardness can change over time, especially in well water. To check, have the water tested by a water analysis laboratory or call your local water department. Adjust the HARDNESS number setting as needed.

Water feels slippery	Absence of hardness minerals	• This is normal. Hardness in water gives it the abrasive feel
after installation of		you may have been accustomed to. The slippery feel is the
water softening system		clean feel of soft water.
Water softening system	Water softening system is a	• Does not use much salt to regenerate—very efficient.
not using any salt	“demand” unit
	Possible salt bridge	• See the About the Water Softener System section, page 12.
	Possible plugged nozzle and venturi	• See the About the Water Softener System section, page 12.
Water is blue color	Acidic water in copper plumbing	• Have the water tested at once.
after water softening
system was installed
Water softening system	Meter turbine stuck	• See the Service: Manually Initiated Electronics Diagnostics
not regenerating		section for troubleshooting procedures, page 15.
		• Call for service.
	Sensor wire not plugged	• See the Service: Manually Initiated Electronics Diagnostics
	into the control	section for troubleshooting procedures, page 15.
		• Call for service.
	No power to unit	• Check the circuit breaker or fuses.
	Mechanical defect	• Call for service.
Cloudiness on glassware	Combination of soft water and	• This is called etching and is permanent. To prevent this
(automatic dishwashers)	too much detergent	from happening, use less detergent if you have soft water.
		Wash glassware in the shortest cycle that will get them clean.
Excessive/high level	Valve drain hose pinched,	• Any restriction in this drain hose may prevent proper
of water in brine tank	plugged, elevated too high	operation of the nozzle and venturi and reduce or prevent
	or otherwise restricted	brine draw during recharge.
	Nozzle and venturi dirty, incorrectly	• See the Cleaning the Nozzle and Venturi Assembly section,
	assembled or damaged	page 12. With water pressure to the water softening system
		off, take the nozzle assembly apart. Inspect, clean and
		replace as needed. Any foreign particle(s), scratches, nicks,
		etc., in the passages can prevent operation. Be sure holes
		in the gasket are centered over holes in the housing.

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