Service.
Before you call for service, review the detailed troubleshooting tips in the Owner’s manual. If needed, service can be scheduled by visiting us online GEAppliances.com or calling 800.GECARES 800.432.2737. In Canada visit GEAppliances.ca or call 800.561.3344.
Truth or Myth
Truth or Myth? | Answer | Explanation |
The automatic ice maker in my | MYTH | The refrigerator must be connected to water, and the ice maker must be turned |
refrigerator will produce ice when the |
| on. Make sure the ice maker is turned on, only after the water line is connected |
refrigerator is plugged in to a power |
| and water is turned on. The ice maker can be turned off by switching it to the OFF |
receptacle. |
| position. |
|
| The freezer must be 15 degrees or colder before the icemaker will produce ice. |
|
| Please allow at least 24 hours for the refrigerator to pull down and the unit’s |
|
| temperature to stabilize. |
I will never see frost inside the freezer | MYTH | Frost inside the freezer typically indicates that the door is not properly sealed, |
compartment. |
| or has been left open. If frost is found, clear the frost using a plastic spatula and |
|
| towel, then check to ensure that no food packages or containers are preventing |
|
| the freezer door from closing. To help reduce to the potential for frost please make |
|
| sure there is proper clearance to the air supply and vents in the freezer to improve |
|
| circulation. Always cover food before loading into the refrigerator, moisture from |
|
| open containers can add to the frost load. |
Refrigerator door handles can be | TRUE | If door handles are loose or have a gap, the handle can be adjusted with set |
easily tightened. |
| screws located on the ends of the handles. |
After starting the ice maker throw | TRUE | To avoid issues with odor and taste the first batch of ice should be discarded |
away 24 hours of ice production. |
|
|
Door removal is always required for | MYTH | Doors should only be removed when necessary to prevent damage from passage |
installation. |
| way or access to final location. If doors are removed please review Reversing the |
|
| Door Swing section for |
|
|
|
There is an adjustment to rear wheels. | MYTH | Front leveling legs are adjustable and should be used to balance the refrigerator. |
|
| Leveling legs are used to make initial fresh food door adjustment. There should |
|
| EHDSSUR[LPDWHO\DóµIDOOIURPWKHIURQWWREDFNWRHQVXUHWKDWWKHGRRUVDOZD\V |
|
| close. |
Any | MYTH | |
clean my refrigerator. |
| Do not use wax, polish, ammonia, bleach, or other products containing chlorine |
|
| on for any surfaces. Clean with a cloth dampened with soapy water. Dry with a |
|
| soft cloth. The stainless steel doors can be cleaned with a commercially available |
|
| stainless steel cleaner. Cleaners with oxalic acid such as Bar Keepers Friend |
|
| Soft Cleanser™ will remove rust, tarnish and small blemishes. Use only a liquid |
|
| cleanser free of grit and rub in the direction of the brush lines with a damp soft |
|
| sponge. Do not use appliance wax or polish on the stainless steel. |
Gaskets will last longer with regular | TRUE | Clean gaskets with warm soapy water. Make sure all folds are clean and dry after |
cleaning and maintenance. |
| cleaning. Make sure flanges are clear of any grit or grime. After cleaning the door |
|
| gaskets, apply paraffin wax or petroleum jelly to the door gaskets and hinges |
|
| at the hinge side. This helps keep the gaskets from sticking and bending out of |
|
| shape. |
Doors may be shipped with protective | TRUE | 6PRRWK¿QLVKHGGRRUV6WDLQOHVV6ODWH*ORVV%ODFNDQG*ORVV:KLWHRU6LOYHU |
¿OPWKDWKDVWREHUHPRYHGEHIRUH |
| 0HWDOOLFZLOOKDYHDFOHDUSODVWLF¿OPRQWKHGRRUWKDWPXVWEHUHPRYHGDIWHU |
use. |
| install. |
Have more questions? For more information on your refrigerator or other GE appliances please visit
www.geappliances.com/videos
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