102CHAPTER 9: UPGRADING AND MAINTAINING VCX SYSTEMS AND COMPONENTS

7To install the upgrade file to the server, from the 3Com VCX IP Telephony Server right-click menu, click Install Upgrade Images and then click Install System Upgrade.

8Verify that the upgrade succeeded. To verify that the upgrade succeeded, the 3Com VCX IP Telephony Server right-click menu, click Install Upgrade Images and then click Verify Upgrade.

9Switch the software version for the VCX system software. A switchover needs to be performed before the new version will take effect.

10To switchover the VCX system software, from the 3Com VCX IP Telephony Server right-click menu, click Install Upgrade Images and then click Switchover Version.

The server reboots and EMS provides status of the switchover progress.

11To verify the version numbers of the newly installed software, click the each component from the explorer tree and click the Identification tab.

12Click Refresh all to confirm that the latest software has been installed.

Installing

This section describes how to install an IP Messaging Software patch

IP Messaging

release. These instructions are specifically for a patch release, not a

Software Patch

system upgrade.

Release

 

1The software patch release upgrade file MUST be located in the <EMS_INSTALL_DIR>/software_upgrades/voice/IPMessagingUpgrades directory on the EMS server.

2Once the file is in the correct directory, from the EMS client explorer tree, click 3Com VCX IP Telephony Server.

3Click the Planned Upgrades tab in the right pane.

4Double-click the text box to the right of Planned IP Messaging Upgrade.

5From the list of items that appears, select the file that you downloaded to the EMS server IPMessagingUpgrades directory.

6Click the Save all button.

7Transfer the file to the VCX server.

aRight-click the server name (3Com VCX IP Telephony Server<hostname>) in the left pane of the EMS client window.

You must wait for a few seconds for the menu to appear.