Verifying Connection to Call Builder Interface

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Verifying

To verify if the IP Messaging Server is connected to the call builder

Connection to Call

interface (CBI):

Builder Interface

 

1

Log into EMS.

2

From the Explorer tab, navigate to the IP Messaging System.

3

From the Properties tab, click Status.

4

The Application Status field, should show connected. If the CBI is not

 

connected, the Application Status field shows not connected.

 

 

Configuring Call

This section outlines the various Call Builder components that are a part

Builder Variables

of the IP Messaging Server.

Configuring DTMF

To configure the DTMF payload:

Payload

 

1

Log into EMS.

2

From the Explorer tab, navigate to the IP Messaging System.

3

From the Properties tab, click Call Builder Config.

4

In the DefaultDTMFPayloadType field, type in a number between 1 and

 

256.

5

Click Save All.

Configuring RTP

RTP packets are generally sent from the Call Builder to the server that the

 

VCX data server is located on.

To configure where RTP packets are sent:

1Log into EMS.

2From the Explorer tab, navigate to the IP Messaging System.

3From the Properties tab, click Call Builder Config.

4In the RTPAddress field, type the IP Address of the server you want to sent RTP packets to.

5In the RTPStartPort field, type the port number of the server you want to send RTP packets to.

6Click Save All.