106CHAPTER 9: UPGRADING AND MAINTAINING VCX SYSTEMS AND COMPONENTS
■Upgrading the IP Messaging Software from 6.0x to 7.0
■Upgrading the SIP Phone Downloader and Boot File Software from 6.0x to 7.0
Upgrading a Multiple | This section describes how to upgrade a VCX configuration from version |
Site Configuration | 6.0x to 7.0 where there is more than one regional office and branch |
| from 6.0.x to 7.0 | offices present. |
| These instructions assume a |
| regional offices use global messaging and the branch offices use local |
| messaging configurations. When upgrading a |
| configuration, replication needs to be dropped. |
| Following this procedure upgrades the VCX system to an operational |
| state and assumes the VCX system was operational prior to the upgrade |
| occurring. |
| Multiple Site Upgrade Order |
| When upgrading a multiple site configuration keep this order in mind, |
| which is outlined in more detail in the actual procedure: |
| ■ First, upgrade the replicated regional office VCX data servers. |
| ■ Second, upgrade the regional office IP Messaging servers. |
| ■ Third, upgrade the regional office Call Processing server. |
| ■ Fourth, upgrade the branch offices, starting with any that are hosted |
| by the primary regional office. |
The software upgrade package is provided by 3Com or your authorized 3Com reseller and must be installed using the following sequence of steps.
1Untar the upgrade tar file(s) and copy them to the EMS server in the <EMS_INSTALL_DIR>/software_upgrades/voice/SystemUpgrades directory. This includes any software for the VCX data server, IP Messaging server, and/or the VCX call processing server.
2If you have a replicated system, clear any replication errors before performing an upgrade, otherwise, go to step 3.
a From the EMS client explorer tree, for each VCX data server you want to drop replication from, click 3Com VCX IP Telephony Server.