
126CHAPTER 10: USING QOS MONITORING
XML Accounting | The XML Accounting Server collects, and is where you view, the QoS |
Server | reports generated by the VCX Call Processor. |
On the XML Accounting Server you can:
■Set QoS collection parameters, which determine when the system issues Warning or Critical severity traps based on QoS measurements
■View call history
■View phone statistics
■View Quality Detail Reports (QDRs)
Settings QoS Use the QoS Collection Parameters tab to specify when the Accounting Collection Parameters Server issues Warning or Critical severity traps based on QoS measurements.
To set QoS Collection parameters:
1From the EMS client Explorer tree, select the accounting server.
2From the Properties tab, click the QOS Collection Parameters tab.
3Specify a threshold value for each attribute.
For a description of each attribute, see Table 36. For complete details of each attribute, view the
Table 36 QOS Collection Parameters Tab
Attribute | Description |
|
|
BucketSizeMultiplier | Determines the size of the |
| bucket is multiplied by either of the |
| vcxQoSRateLimitMaxWarnings or vcxQoSRateLimitMaxAlarms |
| to produce a |
|
|
Computed | Specifies a threshold for QoS alarms based on computed |
MOSValueSevereAlarm | mean option scores (MOS). A value of zero disables this |
Threshold | threshold. |
|
|
ComputedMOSValue | Specifies a threshold for QoS warnings based on computed |
WarningThreshold | mean opinion scores (MOS). A value of zero disables this |
| threshold. |
|
|
EndpointCallHistory | Specifies the number of most recent calls to use to |
Depth | compute the |
| metrics. The |
| augmenting table vcxMonitoredEndpointStatisticsTable. |
| A value of zero disables running average statistics for the |
| given row. |
|
|
(continued) |
|