118CHAPTER 9: UPGRADING AND MAINTAINING VCX SYSTEMS AND COMPONENTS

If you have no more branch offices to upgrade, the upgrade is complete.

Upgrading the VCX IP EMS provides support for remote software upgrades of VCX IP Telephony Telephony Software software, from version 6.0x to 7.0.

from 6.0x to 7.0

EMS does not allow individual component upgrades without first installing a new version for switchover. However, individual component upgrades can be performed without first installing a new version for switchover through the CLI interface.

The software upgrade package is provided by 3Com or your authorized 3Com reseller and must be installed using the following sequence of steps.

1The software (relevant tar files) to be upgraded MUST be located in the <EMS_INSTALL_DIR>/software_upgrades/voice/SystemUpgrades directory on the EMS server.

2Once the tar file is in the correct directory, from the EMS client explorer tree, click 3Com VCX IP Telephony Server.

3From the right-hand of the pane, click the Planned Upgrades tab. For each of these fields, the default setting is None Planned.

4Double-click the Planned System Upgrade field to choose the upgrade file.

5Click Save all to commit the filename to the database.

Once an upgrade file has been selected, the file must be transferred to the server.

6To transfer the file to the server, from the 3Com VCX IP Telephony Server right-click menu, click Transfer Upgrade Images and then click Transfer System Upgrade File.

These options are only available is a file has been selected for upgrade. The file is SFTP'd to the server, using the SFTP credentials in the SSH/SFTP Settings tab.

Now the upgrade file needs to be installed.