98CHAPTER 9: UPGRADING AND MAINTAINING VCX SYSTEMS AND COMPONENTS

Once an upgrade tar file has been selected, the tar file must be transferred to the billing support server.

eTo transfer the tar file to the server, from the 3Com VCX IP Telephony Server right-click menu, select Transfer Upgrade Images, and then click Transfer System Upgrade File.

fThese options are only available if a file has been selected for upgrade. The file is transferred to the server using the SFTP credentials in the SSH/SFTP Settings tab.

Next the upgrade tar file needs to be installed, which is the last step before the new version becomes active.

gTo install the upgrade file on the billing support server, click 3Com VCX IP Telephony Server.

hRight-click the 3Com VCX IP Telephony Server, select Install Upgrade Images, and then click Install System Upgrade.

25Upgrade the branch office(s), starting with any that are a part of Region 1.

a Stop Tomcat on the host VCX call processing server.

b From the EMS client explorer tree, for the host VCX call processing server, click 3Com VCX IP Telephony Server.

c Right-click3Com VCX IP Telephony Server, select Web Provisioning, and then click Disable Web Provisioning.

■To upgrade an IP Telephony Server branch office go to step 26 on page 116.

■To upgrade an IP Telephony Server and IP Messaging Server branch office go to step 27 on page 116.

26Upgrade an IP Telephony Server branch office (Soft Switch).

a From the EMS client explorer tree, for the branch office, click 3Com VCX IP Telephony Server.

b In the right-hand pane, click the Planned Upgrades tab.

c Double-click the Planned System Upgrade field and click the vcx-softswitch<version>.tarfile from the drop-down menu.

dClick Save all to commit the tar file to the database.

Once an upgrade tar file has been selected, the tar file must be transferred to the branch office server.