Starting and Stopping VCX Services

21

Recovering a Failed If a configuration restore operation fails for any reason, EMS allows you Restore to perform a Restore Failure Recovery.

This recovery operation uses a backup file stored on the VCX system to restore the configuration state to exactly where it was before the failed restore operation was launched.

To perform a failure recovery:

1From the Explorer tab, right-click the 3Com VCX IP Telephony Server.

2From the pop-up menu, select Configuration and then select Restore Failure Recovery.

The progress is shown in the Job Progress section of the EMS GUI. When the recovery is finished, the Working icon changes to a Finished icon.

3Click Close.

Starting and

When you perform a restore, all VCX services are shut down

Stopping VCX

automatically. The services are not restarted automatically when the

Services

restore is complete. This section describes how to restart VCX services

 

when a restore is finished, and how to manually stop VCX services.

 

CAUTION: The Stop All Services option causes all VCX services (except

 

the SNMP agent) to shutdown. Your system will not take any calls when

 

you select this option.

To start or stop all VCX services:

1Log into EMS.

2From the Explorer tab, right-click3Com VCX IP Telephony Server.

3From the pop-up menu, select VCX Services and then select Start All Services. To stop all VCX services, select Stop All Services.