10

USING QOS MONITORING

This chapter describes how to use the QoS Monitoring feature to gather and view statistics on 3Com IP phones.

QoS Monitoring is implemented across three components in a VCX system:

 

■

VCX Call Processor

 

■

3Com IP Phones

 

■

XML Accounting Server

 

 

Overview

The QoS Monitoring feature covers 3Com IP phones as endpoints (310x).

With QoS Monitoring you can:

■ Obtain measurements of layer-2 configuration changes ■ Identify faulty phones or routes

■ Recognize periods or network episodes with sub-standard voice quality

■ View generated statistics using SNMP

Additionally, you can configure:

■One or more monitored phones/subnets

■Thresholds for QoS statistics generation by the phones on those monitored subnets

■Alarm thresholds for notifications to be issued based on QoS parameters

Third party phones, soft phones, and convergence clients are not supported.