3M™ Rapid Detection ReaderTroubleshooting
Test Run Messages
Message / Symptom |
| Cause |
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| Action |
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Barcode Error Aborting |
| The 3M Rapid Detection |
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| Repeat assay using a fresh set of |
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Assay |
| Reader was unable to read the |
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| components. |
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| barcode on the Test Cartridge. |
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No Ports Available, Assays |
| All ports are in use by other |
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| Touch OK to return to the main |
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in Progress |
| assays. |
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| menu and wait until an assay is |
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| complete before attempting to run |
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| another test. |
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No Ports Available, Remove |
| Cartridges occupying all ports |
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| Remove Test Cartridge(s) for |
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Cartridge(s) Try Again |
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| completed assay(s). |
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Lot Card Messages |
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Message / Symptom |
| Cause |
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| Action |
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No response to insertion of a |
| Lot Card Assembly not |
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| Contact Technical Support to |
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Lot Card. |
| functioning. |
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| report the problem. |
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Lot Card Error, Reinsert |
| The 3M Rapid Detection |
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| Touch OK, then reinsert the Lot |
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| Reader was unable to read the |
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| Card. |
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| Lot Card correctly. |
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| If the problem persists use a Lot |
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| Card from another box of Tests |
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| The Lot Card may have been |
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| with the same Lot number. |
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| removed too quickly, or not |
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| If another Lot Card is not available |
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| fully inserted into the Lot Card |
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| or alternate lot card fails, contact |
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| slot. |
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| Technical Support. |
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Lot # XXX Not Found, Insert |
| The 3M Rapid Detection |
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| Insert the Lot Card for the |
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Lot Card or Cancel |
| Reader does not contain the |
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| specified lot or cancel assay. |
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| data required to run Test |
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| NOTE: The correct Lot Card must |
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| Cartridges with that Lot # |
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| be inserted within approximately |
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| The Lot Card for this Test Kit |
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| 30 seconds or the assay will be |
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| Lot may not have been |
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| aborted. |
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| inserted before running the |
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| Repeat assay using a fresh set of |
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| assay. |
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| components. |
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Lot Card Expired |
| The Lot Card inserted has |
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| Check the date/time settings |
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| expired. Expiry falls on the last |
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| within the 3M Rapid Detection |
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| day of the month. |
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| Reader. |
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| Use components that have not |
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| expired. |
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