3M™ Rapid Detection ReaderTroubleshooting

Settings Messages

Message

Cause

Action

 

 

 

User Expired, Try Again

User certification has expired or the details were entered incorrectly.

Re-enter Operator ID or contact Supervisor.

LQC Related Messages

Message

 

Cause

 

 

Action

 

LQC Lockout. Ejecting.

 

LQC is overdue for this assay

 

 

LQC must be run and passed,

 

 

 

and no overrides are available.

 

 

or a Full Access User can reset

 

 

 

 

 

 

the LQC timer and/or overrides

 

 

 

 

 

 

for this assay in Reader

 

 

 

 

 

 

Settings on the RCU.

 

 

 

 

 

 

 

 

Invalid Control. Ejecting.

 

Control ID does not exist for this

 

 

Repeat LQC with correct

 

 

 

assay or has been entered

 

 

Control ID or contact

 

 

 

incorrectly.

 

 

Supervisor.

 

 

 

 

 

 

 

 

LQC Overdue, Assays Locked

 

LQC has expired and all

 

 

Run the required LQC.

 

 

 

available overrides have been

 

 

 

 

 

 

used. Tests cannot be run until

 

 

 

 

 

 

the required LQC has been run

 

 

 

 

 

 

and passed.

 

 

 

 

 

 

 

 

 

 

 

 

 

LQC will be due shortly.

 

 

Run the required LQC.

 

 

 

Appears when the LQC timer for

 

 

 

 

 

 

an assay has less than the user

 

 

 

 

 

 

defined % of time remaining until

 

 

 

 

 

 

lockout.

 

 

 

 

 

 

 

 

 

 

 

 

 

LQC has expired for one or more

 

 

Run the required LQC.

 

 

 

assays. If icon is displayed, the

 

 

A limited number of overrides

 

 

 

Assay Status Warnings screen

 

 

 

 

 

 

 

can be configured via the RCU.

 

 

 

(Figure 11) will display upon

 

 

 

 

 

 

 

If overrides are available, touch

 

 

 

touching the Run Assay button.

 

 

 

 

 

 

 

Continue to override lock out

 

 

 

 

 

 

 

 

 

 

 

 

(i.e., perform a patient test after

 

 

 

 

 

 

LQC is due). The decision to

 

 

 

 

 

 

use an Override will be

 

 

 

 

 

 

confirmed (Figure 12). Once all

 

 

 

 

 

 

overrides have been used, LQC

 

 

 

 

 

 

must be performed prior to any

 

 

 

 

 

 

further patient testing. If an

 

 

 

 

 

 

assay with no overrides is

 

 

 

 

 

 

inserted into the TM, an LQC

 

 

 

 

 

 

Overdue, Assay Locked

 

 

 

 

 

 

warning will display and the

 

 

 

 

 

 

assay will be aborted.

 

 

 

 

 

 

 

 

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3M #3960, #3968 manual LQC Related Messages