Manuals / Aastra Telecom / Communications / IP Phone

Aastra Telecom 6757I manual Updating Configuration

Models: 6757I

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The 6757i phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates.

Updating

configuration.....

Checking for firmware...

Do not unplug the phone!

Note: New updates to your phone can be automatically scheduled from the server. This is set up on the phone system by your System Administrator and should be scheduled during non-business hours or slow call periods.

Important! Do not unplug or remove power to the phone while it is checking or installing firmware and configuration information.

If language packs were loaded to your phone by your System Administrator, the following screen displays during startup.

Downloading

Language Packs

Getting Started

Model 6757i IP Phone User Guide

5

Image 13

Aastra Telecom 6757I manual Updating Configuration

Contents

6757i IP Phone Page Iii Software License AgreementPage Table of Contents Multiple Line and Call Appearances Defining an Emergency Dial PlanState-Based Softkeys Bottom Keys only Line Key Dialing a Number 152Vii Managing Calls 171Viii Using the Expansion Modules 247Documentation About this GuideModel 6757i IP Phone User Guide Introduction Phone FeaturesRequirements Installation and Setup Plugging in and Starting the Phone Getting StartedUpdating Configuration SIP Network Connected/Network Disconnected Idle Screen Reference Idle Screen With Softkeys ConfiguredIdle Screen Screen Display After Picking Up the Handset Idle Screen with Voicemail MessagesIdle Screen After Handset Pickup Key Descriptions IP Phone Keys and Key DescriptionsKeys Key Description IP Phone Keys and Key Descriptions IP Phone Keys and Key Descriptions Phone Options via the IP Phone UI Methods for Customizing Your PhoneOption Number Call ForwardSimplified Options Menu References Using the IP Phone UIPhone Options via the Aastra Web UI Using the Aastra Web UIMethods for Customizing Your Phone Operation Headings Descriptions StatusAvailable Functions for Softkeys Headings Descriptions Basic SettingsPhone Status via IP Phone UI Phone StatusSelect Phone Status Scroll to IP&MAC Addresses and press Select Finding Your Phone’s IP AddressPhone Status via the Aastra Web UI SIP Account Status SIP Account StatusStatus Description Condition Example Backup Registrar Line SIP Account Status Used?Where Customizing Your Phone Configuration Method Valid Values Default ValueRing Tones and Tone Sets Ring TonesRing Tone Sets Configuring Ring Tones and Tone SetsSelect Preferences Select Ring TonePress Done Select Tone Set Click on Basic Settings-Preferences-Ring TonesContrast Level Setting Contrast LevelSelect Contrast Level Backlight Setting the BacklightSelect Backlight OffIf you selected Auto, press the Advanced softkey Enabling/Disabling Live Dialpad Live DialpadSelect Preferences Select Live Dialpad Set Audio Audio ModeSetting Audio Mode and Headset Mic Volume Headset Mic VolumeSelect Preferences Select Set Audio Select Audio Mode Headset Speaker/Headset Headset/SpeakerSelect Headset Mic Volume Time and Date Configuring Time and DateSet Time and Time Format Select Preferences Select Time and Date Select Set TimeSet Date and Date Format Select Time FormatSelect Preferences Select Time and Date Select Date Format Select Preferences Select Time and Date Select Time Zone Set Time ZoneDaylight Savings Time Select Preferences Select Daylight SavingsSet Time Servers Min summertime 1h summertime Automatic DefaultSelect Preferences Select Time and Date Select Time Server Select from Time Server 1, Time Server 2, or Time ServerClick on Basic Settings-Preferences-Time and Date Setting Click to save your settings Specifying the Language to Use LanguageSelect Screen Language Français FrenchClick on Basic Settings-Preferences-Language Settings Keypad Input Alphabet Tables English Language InputFrench Key Uppercase Characters Lowercase CharactersGerman SpanishItalian Configuring Language Input Using the IP Phone UIExample Select Input Language Click on Basic Settings- Preferences-Language SettingsLatin 2 Character Set Setting a User Password User PasswordSelect User Password and press Select If you change the password Then you need toClick on Operation-User Password Reset a User Password Resetting a User PasswordRestarting your phone Click on Operation-ResetSelect Restart Phone Locking/Unlocking a Phone Phone LockLock the Phone Unlock the PhoneLock the Phone? field, click Click on Operation-Phone LockEmergency Description Number Defining an Emergency Dial Plan911110 Define an Emergency Dial PlanMultiple Line and Call Appearances Line Keys and SoftkeysSoftkeys Speeddial Key Function Description NoneDo Not Disturb Busy Lamp Field BLFKey Function Description Speeddial/Conf ServicesDirectory Callers ListState-Based Softkeys Bottom Keys only Softkey Type Default StatesState Description Label LAB Key Display BehaviorSat Jan 1 1218am Softkey Line/Call Appearance Lights Line KeyLine Keys and Softkeys Softkeys Configuring a Line KeyExpansion Module Keys Speeddial Prefix Speeddial KeyKey Line=2Enter Name Enter Number Line Save Backspace ABC Cancel Enter Name Select Speed Dial Edit and press Select Creating a Speeddial Using the Speed Dial Edit OptionLine Keys and Softkeys Softkeys Click on Operation-Keypad Speeddial Select Preferences Select Speed Dial Edit Editing Speeddial KeysEdit the speeddial information as applicable and press Save Editing a Speeddial on a Softkey or Expansion Module Key Click on Operation-Keypad Speeddial Do not Disturb DND Key Configuring a DND KeySoftkeys Busy Lamp Field BLF Key Global Configuring a BLF KeyThrough Click to save your changes BLF List Key Configuring a BLF List KeyThrough Expansion Module Keys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Using the ACD Key Using the ACD Feature on your IP PhoneACD LED Table User ID and Password prompts displays Unavailable Log Out Line Keys and Softkeys Softkeys Expansion Module Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup DCP Using Directed Call Pickup/Group Call PickupUsing Group Call Pickup GCP Select an extension Press the Pickup Key to answer the call XML Key Services Key Top and Bottom keys are softkeys100 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 101 Configuring XML Services102 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 103 Configuring an XML Key104 Model 6757i IP Phone User Guide From the Services Menu Accessing the XML ServiceServices Key Model 6757i IP Phone User Guide 105WebApps Key Configuring a WebApps Key106 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 107 Using the WebApps KeyTo use the WebApps key Flash Key Configuring a Flash Key108 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 109 Sprecode Key Configuring a Sprecode Key110 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 111 Park/Pickup Keys Park/Pickup Static Configuration112 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 113 Park/Pickup Call Server Configuration ValuesServer Park Values Pickup Values Click on Basic Settings-Preferences-General Configuring Park /Pickup using Static Configuration114 Model 6757i IP Phone User Guide Key Configuration Using the Aastra Web UI Park/Pickup Key ConfigurationConfiguring Park/Pickup using Key Configuration Model 6757i IP Phone User Guide 115116 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 117 Using the Park Call/Pickup Parked Call FeaturePark a Call Pickup a Parked Call 118 Model 6757i IP Phone User GuideLast Call Return lcr Key Sylantro Servers only Configuring a Last Call Return KeyModel 6757i IP Phone User Guide 119 How it works120 Model 6757i IP Phone User Guide Call Forward Key Configuring a Call Forward KeyModel 6757i IP Phone User Guide 121 122 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 123 BLF/XferBLF/Xfer Key Requirements and Functionality 124 Model 6757i IP Phone User Guide Configuring a BLF/Xfer KeyModel 6757i IP Phone User Guide 125 126 Model 6757i IP Phone User Guide Speeddial/XferSpeeddial/Xfer Key Requirements and Functionality Model 6757i IP Phone User Guide 127 Configuring a Speeddial/Xfer Key128 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 129 Speeddial/Conf130 Model 6757i IP Phone User Guide Configuring a Speeddial/Conf KeyModel 6757i IP Phone User Guide 131 132 Model 6757i IP Phone User Guide Services KeyModel 6757i IP Phone User Guide 133 Configuring a Services Key134 Model 6757i IP Phone User Guide Directory Key Configuring a Directory KeyModel 6757i IP Phone User Guide 135 Directory Key136 Model 6757i IP Phone User Guide Callers List Key Configuring a Callers List KeyModel 6757i IP Phone User Guide 137 Callers List Key138 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 139 Intercom KeyIntercom Key 140 Model 6757i IP Phone User Guide Configuring an Intercom KeyModel 6757i IP Phone User Guide 141 Phone Lock Key Configuring a Phone Lock Key142 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 143 Using the Lock/Unlock Key on the IP PhonePaging Key Sends the RTP Stream Configuring a Paging Key144 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 145 146 Model 6757i IP Phone User Guide Using the Paging KeyNone Key Configuring a None KeyModel 6757i IP Phone User Guide 147 148 Model 6757i IP Phone User Guide Empty Key Configuring an Empty KeyModel 6757i IP Phone User Guide 149 150 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 151 Deleting a KeyDialing a Number Making Calls152 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 153 Using Handsfree SpeakerphoneAdvanced Volume Controls for the Headset Mic Using a HeadsetTo change this volume To Make and Receive Calls Using a HeadsetUsing the Icom Key Using IntercomIncoming Intercom Features Aastra Web UI Description Model 6757i IP Phone User Guide 155156 Model 6757i IP Phone User Guide Incoming Intercom Features Description Aastra Web UIRedial Accessing the Redial ListModel 6757i IP Phone User Guide 157 Deleting from the Redial List158 Model 6757i IP Phone User Guide MuteAnswering an Incoming Call Receiving CallsModel 6757i IP Phone User Guide 159 To answer the call160 Model 6757i IP Phone User Guide Sending an Incoming Call to VoicemailPlacing a Call on Hold Handling CallsModel 6757i IP Phone User Guide 161 To place a call on hold162 Model 6757i IP Phone User Guide When on HoldAutomatic Hold Retrieving a Held CallTransferring Calls Screen that displays when handset is liftedModel 6757i IP Phone User Guide 163 Blind Transfer164 Model 6757i IP Phone User Guide Transfer Key when handset is liftedTo transfer a call to another extension Model 6757i IP Phone User Guide 165 Conferencing CallsLocal Conferencing 166 Model 6757i IP Phone User Guide Using Local ConferencingConference Key Joining Two Active Calls in a Single Conference Model 6757i IP Phone User Guide 167Centralized Conferencing for Sylantro and Broadsoft Servers 168 Model 6757i IP Phone User Guide Using Centralized ConferencingModel 6757i IP Phone User Guide 169 Setting Up Multiple Conferences for Sylantro Server only170 Model 6757i IP Phone User Guide Ending CallsJoining Additional Parties to Active Conferences Managing Calls Accessing Your DirectoryDirectory List Model 6757i IP Phone User Guide 171172 Model 6757i IP Phone User Guide Sorting Entries and Quick Search FeatureManaging the Directory List Adding New Entries to the Directory List Model 6757i IP Phone User Guide 173Screen Directory List LimitationsEditing Entries in the Directory List 174 Model 6757i IP Phone User GuideScrolling Multiple Screens Per Entry Model 6757i IP Phone User Guide 175Arranging Multiple Screens 176 Model 6757i IP Phone User GuideDeleting Entries from the Directory List Model 6757i IP Phone User Guide 177Saving Entries to the Directory List 178 Model 6757i IP Phone User GuideDirectory Key Callers List Key Model 6757i IP Phone User Guide 179Directory Key Redial List Key Downloading the Directory List to Your PC 180 Model 6757i IP Phone User GuideDownload the Directory List Model 6757i IP Phone User Guide 181Click on Operation-Directory 182 Model 6757i IP Phone User Guide Callers ListCaller’s List Screen Display Display Item DescriptionModel 6757i IP Phone User Guide 183 Access the Callers ListCallers List Key Handsfree Button Edit Entries in the Callers List 184 Model 6757i IP Phone User GuideDelete Entries from the Callers List Model 6757i IP Phone User Guide 185Download the Callers List to Your PC 186 Model 6757i IP Phone User GuideDownload the Callers List DND Account-Based Configuration Account Configuration DND and Call ForwardingModel 6757i IP Phone User Guide 187 188 Model 6757i IP Phone User Guide Configuring DNDModel 6757i IP Phone User Guide 189 Configuring DND Using the Aastra Web UIUsing DND Modes via the IP Phone UI Click on Basic Settings-Account Configuration190 Model 6757i IP Phone User Guide DND in Phone Mode Default DND in Account ModeModel 6757i IP Phone User Guide 191 192 Model 6757i IP Phone User Guide DND in Custom ModeModel 6757i IP Phone User Guide 193 Call Forward Account-Based ConfigurationPage Model 6757i IP Phone User Guide 195 Configuring Cfwd Using the Aastra Web UI196 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 197 198 Model 6757i IP Phone User Guide Cfwd in Account Mode Using Cfwd via the IP Phone UIModel 6757i IP Phone User Guide 199 200 Model 6757i IP Phone User Guide Cfwd DisabledChange the State Change the Number Change the No. Rings Model 6757i IP Phone User Guide 201202 Model 6757i IP Phone User Guide Cfwd in Phone ModeModel 6757i IP Phone User Guide 203 204 Model 6757i IP Phone User Guide CallsModel 6757i IP Phone User Guide 205 Cfwd in Custom Mode206 Model 6757i IP Phone User Guide Number Model 6757i IP Phone User Guide 207208 Model 6757i IP Phone User Guide Accessing and Clearing Missed Calls Missed Calls IndicatorModel 6757i IP Phone User Guide 209 Voicemail Using Voicemail210 Model 6757i IP Phone User Guide Configuring Suppression of Dtmf Playback Additional FeaturesStar Codes Suppress Dtmf Playback212 Model 6757i IP Phone User Guide Click on Basic Settings-PreferencesDisplay Dtmf Digits Configuring Display of Dtmf DigitsModel 6757i IP Phone User Guide 213 214 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 215 Enable/Disable Call WaitingEnabling/Disabling Call Waiting 216 Model 6757i IP Phone User Guide Play Call Waiting Tone Configuring Call Waiting ToneModel 6757i IP Phone User Guide 217 Stuttered Dial Tone Configuring Stuttered Dial Tone218 Model 6757i IP Phone User Guide XML Beep Support Configuring XML Beep SupportModel 6757i IP Phone User Guide 219 Configuring Status Scroll Delay Status Scroll Delay220 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 221 Incoming Call Interrupts DialingTransfer/Conference Call Behavior Intercom Behavior222 Model 6757i IP Phone User Guide Configuring Incoming Call Interrupts DialingModel 6757i IP Phone User Guide 223 Switch UI Focus to Ringing LinePhone Feature Preferred Line Behavior Preferred Line and Preferred Line Timeout224 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 225 Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming Calls226 Model 6757i IP Phone User Guide Goodbye Key Cancels Incoming Call is Using the Goodbye Key to Cancel Incoming Calls FeatureModel 6757i IP Phone User Guide 227 UPnP Mapping Lines for remote phones Configuring UPnP Mapping Lines228 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 229 Configuring Message Waiting Indicator Message Waiting Indicator230 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 231 Incoming Intercom Call FeaturesIncoming Intercom Microphone MuteAuto-Answer/Play Warning Tone 232 Model 6757i IP Phone User GuideAllow Barge Model 6757i IP Phone User Guide 233 Configuring Incoming Intercom Settings234 Model 6757i IP Phone User Guide Using Redial Key for Last Number RedialGroup RTP Paging receives RTP streams Model 6757i IP Phone User Guide 235Group Paging RTP Settings Configuring Group RTP Paging236 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 237 Configuring Lldp ElinOutgoing Intercom Calls Available Features Enabled by AdministratorsMissed Call Summary Subscription 238 Model 6757i IP Phone User GuideAutodial Hotline and Warmline Customizable Callers List Key and Services KeyCentralized Conferencing Model 6757i IP Phone User Guide 239XML Softkey for Special Characters in XML Applications Answer and Ignore Softkeys for XML Applications240 Model 6757i IP Phone User Guide Playing a WAV File On Your Phone Using the Keypad During Active XML ApplicationsModel 6757i IP Phone User Guide 241 IP Phone UI Screen During WAV Streaming242 Model 6757i IP Phone User Guide Key RedirectionOptions Key XML Override for a Locked Phone XML Applications and Off-Hook InteractionRTP Recording and Simultaneous Playing Model 6757i IP Phone User Guide 243IP Phone UI when Broadsoft CMS is Enabled Hold Feature Enhancement for Broadsoft Servers244 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 245 Model M670i and M675i Expansion ModulesModel M670i Model M675iExpansion Module keys support the following functions 246 Model 6757i IP Phone User GuideModel 6757i IP Phone User Guide 247 Using the Expansion ModulesM670i Expansion Module M675i Expansion Module1 Screen 248 Model 6757i IP Phone User Guide2 Screen Press-and-Hold to Create a Speeddial Key Model 6757i IP Phone User Guide 249250 Model 6757i IP Phone User Guide Troubleshooting SolutionsWhy does my phone display the No Service message? What are services, and how do I use them?How do I change my user password? Model 6757i IP Phone User Guide 251252 Model 6757i IP Phone User Guide Why does my phone display Bad Encrypted Config?How do I restart the IP phone? Model 6757i IP Phone User Guide 253How do I lock my phone? 254 Model 6757i IP Phone User GuideModel 6757i IP Phone User Guide 255 Page Warranty Repair Services Limited WarrantyModel 6757i IP Phone User Guide 257 Exclusions258 Model 6757i IP Phone User Guide After Warranty ServiceTime Zone Name/Time Zone Code Table Appendix a Time Zone CodesTime Zone Name Time Zone Code NST Time SGT Numerics IndexIndex-2 Model 6757i IP Phone User Guide Index-3 Index-4 Model 6757i IP Phone User Guide