Line Keys and Softkeys
1.Check with your Administrator to verify the queue linked to your ACD Key.
2.Press the ACD Key on your IP phone. The LCD displays the label of the ACD queue you are accessing.
Services | Icom |
Dir |
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Callers |
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L1 |
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Mon Jan 2 10:37am | |
o Support |
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The "User ID" and "Password" prompts displays.
Services | Icom |
Dir |
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Callers |
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ACD: Support |
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User ID: |
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Password: |
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Backspace | Log In |
| Cancel |
3.Using the keypad, enter your User ID (phone number provided by your System Administrator).
4.Using the keypad, enter your Password (provided by your System Administrator) and press the Log In Key.
Note: Use the Backspace key to move back a space and delete a character if required. Use the Cancel softkey to cancel the ACD login.
Your phone logs into the queue on the server.
5. You are logged into the queue and the following screen displays.
Services | Icom |
Dir |
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Callers |
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ACD: Support |
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Available |
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Log Out |
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92 | Model 6757i IP Phone User Guide |
