Index-4 Model 6757i IP Phone User Guide | Aastra Telecom 6757I

Index

Index

finding IP address 251 handset not working 250 locking/unlocking phone 254 no dial tone 250

no ring 250

no speakerphone 250

phone displays "Bad Encrypted Config" 252 phone displays "No Service" 251 restarting the phone 253

using services 251

VM message light not working 250

U

UPnP mapping lines 228 user password 51 using your phone 59

V

voicemail 160, 210

W

warning tone, for Intercom 232 warranty, limited 257

Web UI, using 18 WebApps key 106

X

XML application title 100 XML application URI 100 XML beep support 219 XML features 241, 243 XML key 100

XML services accessing 105

Index-4

Model 6757i IP Phone User Guide

Image 274

Aastra Telecom 6757I manual Index-4 Model 6757i IP Phone User Guide

Contents

6757i IP Phone Page Software License Agreement IiiPage Table of Contents State-Based Softkeys Bottom Keys only Line Key Defining an Emergency Dial PlanMultiple Line and Call Appearances Dialing a Number 152 Managing Calls 171 Vii Using the Expansion Modules 247 Viii Documentation About this GuideModel 6757i IP Phone User Guide Introduction Phone FeaturesRequirements Installation and Setup Getting Started Plugging in and Starting the Phone Updating Configuration SIP Network Connected/Network Disconnected Idle Screen Reference Idle Screen With Softkeys ConfiguredIdle Screen Idle Screen with Voicemail Messages Screen Display After Picking Up the Handset Idle Screen After Handset Pickup Key Descriptions IP Phone Keys and Key DescriptionsKeys Key Description IP Phone Keys and Key Descriptions IP Phone Keys and Key Descriptions Option Number Methods for Customizing Your PhonePhone Options via the IP Phone UI Call Forward Simplified Options Menu Using the IP Phone UI References Using the Aastra Web UI Phone Options via the Aastra Web UI Methods for Customizing Your Phone Operation Headings Descriptions StatusAvailable Functions for Softkeys Settings Headings Descriptions Basic Phone Status via IP Phone UI Phone StatusSelect Phone Status Finding Your Phone’s IP Address Scroll to IP&MAC Addresses and press Select Phone Status via the Aastra Web UI SIP Account Status SIP Account Status Status Description Condition Example Backup Registrar Line SIP Account Status Used?Where Ring Tones and Tone Sets Configuration Method Valid Values Default ValueCustomizing Your Phone Ring Tones Select Preferences Configuring Ring Tones and Tone SetsRing Tone Sets Select Ring Tone Click on Basic Settings-Preferences-Ring Tones Press Done Select Tone Set Contrast Level Setting Contrast LevelSelect Contrast Level Select Backlight Setting the BacklightBacklight Off If you selected Auto, press the Advanced softkey Enabling/Disabling Live Dialpad Live DialpadSelect Preferences Select Live Dialpad Audio Mode Set Audio Select Preferences Select Set Audio Select Audio Mode Headset Mic VolumeSetting Audio Mode and Headset Mic Volume Headset Speaker/Headset Headset/Speaker Select Headset Mic Volume Set Time and Time Format Configuring Time and DateTime and Date Select Preferences Select Time and Date Select Set Time Set Date and Date Format Select Time FormatSelect Preferences Select Time and Date Select Date Format Daylight Savings Time Set Time ZoneSelect Preferences Select Time and Date Select Time Zone Select Preferences Select Daylight Savings Select Preferences Select Time and Date Select Time Server Min summertime 1h summertime Automatic DefaultSet Time Servers Select from Time Server 1, Time Server 2, or Time Server Click on Basic Settings-Preferences-Time and Date Setting Click to save your settings Select Screen Language LanguageSpecifying the Language to Use Français French Click on Basic Settings-Preferences-Language Settings French Language InputKeypad Input Alphabet Tables English Key Uppercase Characters Lowercase Characters Spanish German Italian Configuring Language Input Using the IP Phone UIExample Click on Basic Settings- Preferences-Language Settings Select Input Language Latin 2 Character Set Select User Password and press Select User PasswordSetting a User Password If you change the password Then you need to Click on Operation-User Password Resetting a User Password Reset a User Password Restarting your phone Click on Operation-ResetSelect Restart Phone Lock the Phone Phone LockLocking/Unlocking a Phone Unlock the Phone Click on Operation-Phone Lock Lock the Phone? field, click Defining an Emergency Dial Plan Emergency Description Number Define an Emergency Dial Plan 911110 Line Keys and Softkeys Multiple Line and Call Appearances Softkeys Do Not Disturb Key Function Description NoneSpeeddial Busy Lamp Field BLF Directory ServicesKey Function Description Speeddial/Conf Callers List State-Based Softkeys Bottom Keys only Softkey Type Default StatesState Description Key Display Behavior Label LAB Sat Jan 1 1218am Line Key Softkey Line/Call Appearance Lights Line Keys and Softkeys Configuring a Line Key Softkeys Expansion Module Keys Key Speeddial KeySpeeddial Prefix Line=2 Enter Name Enter Number Line Save Backspace ABC Cancel Enter Name Creating a Speeddial Using the Speed Dial Edit Option Select Speed Dial Edit and press Select Line Keys and Softkeys Softkeys Click on Operation-Keypad Speeddial Editing Speeddial Keys Select Preferences Select Speed Dial Edit Edit the speeddial information as applicable and press Save Editing a Speeddial on a Softkey or Expansion Module Key Click on Operation-Keypad Speeddial Configuring a DND Key Do not Disturb DND Key Softkeys Busy Lamp Field BLF Key Configuring a BLF Key Global Through Click to save your changes Configuring a BLF List Key BLF List Key Through Expansion Module Keys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Using the ACD Key Using the ACD Feature on your IP PhoneACD LED Table User ID and Password prompts displays Unavailable Log Out Line Keys and Softkeys Softkeys Expansion Module Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup DCP Using Directed Call Pickup/Group Call PickupUsing Group Call Pickup GCP Select an extension Press the Pickup Key to answer the call XML Key Services Key Top and Bottom keys are softkeys100 Model 6757i IP Phone User Guide Configuring XML Services Model 6757i IP Phone User Guide 101 102 Model 6757i IP Phone User Guide Configuring an XML Key Model 6757i IP Phone User Guide 103 104 Model 6757i IP Phone User Guide Services Key Accessing the XML ServiceFrom the Services Menu Model 6757i IP Phone User Guide 105 WebApps Key Configuring a WebApps Key106 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 107 Using the WebApps KeyTo use the WebApps key Flash Key Configuring a Flash Key108 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 109 Sprecode Key Configuring a Sprecode Key110 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 111 Park/Pickup Keys Park/Pickup Static Configuration112 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 113 Park/Pickup Call Server Configuration ValuesServer Park Values Pickup Values Click on Basic Settings-Preferences-General Configuring Park /Pickup using Static Configuration114 Model 6757i IP Phone User Guide Configuring Park/Pickup using Key Configuration Park/Pickup Key ConfigurationKey Configuration Using the Aastra Web UI Model 6757i IP Phone User Guide 115 116 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 117 Using the Park Call/Pickup Parked Call FeaturePark a Call 118 Model 6757i IP Phone User Guide Pickup a Parked Call Model 6757i IP Phone User Guide 119 Configuring a Last Call Return KeyLast Call Return lcr Key Sylantro Servers only How it works 120 Model 6757i IP Phone User Guide Call Forward Key Configuring a Call Forward KeyModel 6757i IP Phone User Guide 121 122 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 123 BLF/XferBLF/Xfer Key Requirements and Functionality Configuring a BLF/Xfer Key 124 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 125 126 Model 6757i IP Phone User Guide Speeddial/XferSpeeddial/Xfer Key Requirements and Functionality Configuring a Speeddial/Xfer Key Model 6757i IP Phone User Guide 127 128 Model 6757i IP Phone User Guide Speeddial/Conf Model 6757i IP Phone User Guide 129 Configuring a Speeddial/Conf Key 130 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 131 Services Key 132 Model 6757i IP Phone User Guide Configuring a Services Key Model 6757i IP Phone User Guide 133 134 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 135 Configuring a Directory KeyDirectory Key Directory Key 136 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 137 Configuring a Callers List KeyCallers List Key Callers List Key 138 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 139 Intercom KeyIntercom Key Configuring an Intercom Key 140 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 141 Phone Lock Key Configuring a Phone Lock Key142 Model 6757i IP Phone User Guide Using the Lock/Unlock Key on the IP Phone Model 6757i IP Phone User Guide 143 Paging Key Sends the RTP Stream Configuring a Paging Key144 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 145 Using the Paging Key 146 Model 6757i IP Phone User Guide None Key Configuring a None KeyModel 6757i IP Phone User Guide 147 148 Model 6757i IP Phone User Guide Empty Key Configuring an Empty KeyModel 6757i IP Phone User Guide 149 150 Model 6757i IP Phone User Guide Deleting a Key Model 6757i IP Phone User Guide 151 Dialing a Number Making Calls152 Model 6757i IP Phone User Guide Using Handsfree Speakerphone Model 6757i IP Phone User Guide 153 To change this volume Using a HeadsetAdvanced Volume Controls for the Headset Mic To Make and Receive Calls Using a Headset Incoming Intercom Features Aastra Web UI Description Using IntercomUsing the Icom Key Model 6757i IP Phone User Guide 155 Incoming Intercom Features Description Aastra Web UI 156 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 157 Accessing the Redial ListRedial Deleting from the Redial List Mute 158 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 159 Receiving CallsAnswering an Incoming Call To answer the call Sending an Incoming Call to Voicemail 160 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 161 Handling CallsPlacing a Call on Hold To place a call on hold Automatic Hold When on Hold162 Model 6757i IP Phone User Guide Retrieving a Held Call Model 6757i IP Phone User Guide 163 Screen that displays when handset is liftedTransferring Calls Blind Transfer 164 Model 6757i IP Phone User Guide Transfer Key when handset is liftedTo transfer a call to another extension Model 6757i IP Phone User Guide 165 Conferencing CallsLocal Conferencing 166 Model 6757i IP Phone User Guide Using Local ConferencingConference Key Joining Two Active Calls in a Single Conference Model 6757i IP Phone User Guide 167Centralized Conferencing for Sylantro and Broadsoft Servers Using Centralized Conferencing 168 Model 6757i IP Phone User Guide Setting Up Multiple Conferences for Sylantro Server only Model 6757i IP Phone User Guide 169 170 Model 6757i IP Phone User Guide Ending CallsJoining Additional Parties to Active Conferences Directory List Accessing Your DirectoryManaging Calls Model 6757i IP Phone User Guide 171 172 Model 6757i IP Phone User Guide Sorting Entries and Quick Search FeatureManaging the Directory List Screen Model 6757i IP Phone User Guide 173Adding New Entries to the Directory List Directory List Limitations 174 Model 6757i IP Phone User Guide Editing Entries in the Directory List Model 6757i IP Phone User Guide 175 Scrolling Multiple Screens Per Entry 176 Model 6757i IP Phone User Guide Arranging Multiple Screens Model 6757i IP Phone User Guide 177 Deleting Entries from the Directory List 178 Model 6757i IP Phone User Guide Saving Entries to the Directory List Directory Key Callers List Key Model 6757i IP Phone User Guide 179Directory Key Redial List Key 180 Model 6757i IP Phone User Guide Downloading the Directory List to Your PC Download the Directory List Model 6757i IP Phone User Guide 181Click on Operation-Directory Caller’s List Screen Display Callers List182 Model 6757i IP Phone User Guide Display Item Description Model 6757i IP Phone User Guide 183 Access the Callers ListCallers List Key Handsfree Button 184 Model 6757i IP Phone User Guide Edit Entries in the Callers List Model 6757i IP Phone User Guide 185 Delete Entries from the Callers List Download the Callers List to Your PC 186 Model 6757i IP Phone User GuideDownload the Callers List DND Account-Based Configuration Account Configuration DND and Call ForwardingModel 6757i IP Phone User Guide 187 Configuring DND 188 Model 6757i IP Phone User Guide Configuring DND Using the Aastra Web UI Model 6757i IP Phone User Guide 189 Using DND Modes via the IP Phone UI Click on Basic Settings-Account Configuration190 Model 6757i IP Phone User Guide DND in Phone Mode Default DND in Account ModeModel 6757i IP Phone User Guide 191 DND in Custom Mode 192 Model 6757i IP Phone User Guide Call Forward Account-Based Configuration Model 6757i IP Phone User Guide 193Page Configuring Cfwd Using the Aastra Web UI Model 6757i IP Phone User Guide 195 196 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 197 198 Model 6757i IP Phone User Guide Cfwd in Account Mode Using Cfwd via the IP Phone UIModel 6757i IP Phone User Guide 199 Cfwd Disabled 200 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 201 Change the State Change the Number Change the No. Rings Cfwd in Phone Mode 202 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 203 Calls 204 Model 6757i IP Phone User Guide Cfwd in Custom Mode Model 6757i IP Phone User Guide 205 206 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 207 Number 208 Model 6757i IP Phone User Guide Accessing and Clearing Missed Calls Missed Calls IndicatorModel 6757i IP Phone User Guide 209 Voicemail Using Voicemail210 Model 6757i IP Phone User Guide Star Codes Additional FeaturesConfiguring Suppression of Dtmf Playback Suppress Dtmf Playback Click on Basic Settings-Preferences 212 Model 6757i IP Phone User Guide Display Dtmf Digits Configuring Display of Dtmf DigitsModel 6757i IP Phone User Guide 213 214 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 215 Enable/Disable Call WaitingEnabling/Disabling Call Waiting 216 Model 6757i IP Phone User Guide Play Call Waiting Tone Configuring Call Waiting ToneModel 6757i IP Phone User Guide 217 Stuttered Dial Tone Configuring Stuttered Dial Tone218 Model 6757i IP Phone User Guide XML Beep Support Configuring XML Beep SupportModel 6757i IP Phone User Guide 219 Configuring Status Scroll Delay Status Scroll Delay220 Model 6757i IP Phone User Guide Transfer/Conference Call Behavior Incoming Call Interrupts DialingModel 6757i IP Phone User Guide 221 Intercom Behavior Configuring Incoming Call Interrupts Dialing 222 Model 6757i IP Phone User Guide Switch UI Focus to Ringing Line Model 6757i IP Phone User Guide 223 Phone Feature Preferred Line Behavior Preferred Line and Preferred Line Timeout224 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 225 Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming Calls226 Model 6757i IP Phone User Guide Goodbye Key Cancels Incoming Call is Using the Goodbye Key to Cancel Incoming Calls FeatureModel 6757i IP Phone User Guide 227 UPnP Mapping Lines for remote phones Configuring UPnP Mapping Lines228 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 229 Configuring Message Waiting Indicator Message Waiting Indicator230 Model 6757i IP Phone User Guide Incoming Intercom Incoming Intercom Call FeaturesModel 6757i IP Phone User Guide 231 Microphone Mute Auto-Answer/Play Warning Tone 232 Model 6757i IP Phone User GuideAllow Barge Configuring Incoming Intercom Settings Model 6757i IP Phone User Guide 233 Using Redial Key for Last Number Redial 234 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 235 Group RTP Paging receives RTP streams Group Paging RTP Settings Configuring Group RTP Paging236 Model 6757i IP Phone User Guide Configuring Lldp Elin Model 6757i IP Phone User Guide 237 Missed Call Summary Subscription Available Features Enabled by AdministratorsOutgoing Intercom Calls 238 Model 6757i IP Phone User Guide Centralized Conferencing Customizable Callers List Key and Services KeyAutodial Hotline and Warmline Model 6757i IP Phone User Guide 239 XML Softkey for Special Characters in XML Applications Answer and Ignore Softkeys for XML Applications240 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 241 Using the Keypad During Active XML ApplicationsPlaying a WAV File On Your Phone IP Phone UI Screen During WAV Streaming 242 Model 6757i IP Phone User Guide Key RedirectionOptions Key RTP Recording and Simultaneous Playing XML Applications and Off-Hook InteractionXML Override for a Locked Phone Model 6757i IP Phone User Guide 243 IP Phone UI when Broadsoft CMS is Enabled Hold Feature Enhancement for Broadsoft Servers244 Model 6757i IP Phone User Guide Model M670i Model M670i and M675i Expansion ModulesModel 6757i IP Phone User Guide 245 Model M675i 246 Model 6757i IP Phone User Guide Expansion Module keys support the following functions M670i Expansion Module Using the Expansion ModulesModel 6757i IP Phone User Guide 247 M675i Expansion Module 1 Screen 248 Model 6757i IP Phone User Guide2 Screen Model 6757i IP Phone User Guide 249 Press-and-Hold to Create a Speeddial Key Troubleshooting Solutions 250 Model 6757i IP Phone User Guide How do I change my user password? What are services, and how do I use them?Why does my phone display the No Service message? Model 6757i IP Phone User Guide 251 Why does my phone display Bad Encrypted Config? 252 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 253 How do I restart the IP phone? 254 Model 6757i IP Phone User Guide How do I lock my phone? Model 6757i IP Phone User Guide 255 Page Model 6757i IP Phone User Guide 257 Limited WarrantyWarranty Repair Services Exclusions After Warranty Service 258 Model 6757i IP Phone User Guide Time Zone Name/Time Zone Code Table Appendix a Time Zone CodesTime Zone Name Time Zone Code NST Time SGT Index Numerics Index-2 Model 6757i IP Phone User Guide Index-3 Index-4 Model 6757i IP Phone User Guide