Troubleshooting the 82357A
Hardware Checks
Check Device Manager
You can use the Windows Device Manager to reinstall the 82357A, as required. For example, with Windows 2000, go to Control Panel by selecting
Start Settings Control Panel.
Then, select System Hardware Device Manager. From Device Manager, select 82357 and then Properties. Tab to Driver and click Reinstall Driver. This will allow the Windows Plug and Play Manager to begin searching for a driver for the 82357A. Since Device Manager may have disabled the 82357A USB device, click Enable to restart the 82357A.
NOTE
If you are using a USB scanner, scanner conflicts are possible. See “Check USB Scanner” in the Software Configuration Checks section.
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