Appendix A Technical Support

Ampro Computers, Inc. provides a number of methods for contacting Technical Support listed in the Table A-1 below. Requests for support through the Virtual Technician are given the highest priority, and usually will be addressed within one working day.

Ampro Virtual Technician – This is a comprehensive support center designed to meet all your technical needs. This service is free and available 24 hours a day through the Ampro web site at http://ampro.custhelp.com. This includes a searchable database of Frequently Asked Questions, which will help you with the common information requested by most customers. This is a good source of information to look at first for your technical solutions. However, you must register online before you can login to access this service.

Personal Assistance – You may also request personal assistance by going to the "Ask a Question" area in the Virtual Technician. Requests can be submitted 24 hours a day, 7 days a week. You will receive immediate confirmation that your request has been entered. Once you have submitted your request you can go to the "My Stuff" area and log in to check status, update your request, and access other features.

Embedded Design Resource Center – This service is also free and available 24 hours a day at the Ampro web site at http://www.ampro.com. However, you must be registered online before you can login to access this service.

The Embedded Design Resource Center was created as a resource for embedded system developers to share Ampro's knowledge, insight, and expertise gained from years of experience. This page contains links to White Papers, Specifications, and additional technical information.

Table A-1. Technical Support Contact Information

Method

Contact Information

Virtual Technician

http://ampro.custhelp.com

 

 

Web Site

http://www.ampro.com

 

 

Standard Mail

Attn: Technical Support

 

Ampro Computers, Incorporated

 

5215 Hellyer Avenue

 

San Jose, CA 95138-1007, USA

ReadyBoard 700

Reference Manual

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Ampro Corporation 700 manual Appendix a Technical Support, Method Contact Information