Note: Also keep the Macintosh Performa CD: Guided Tour handy. This CD contains backup copies of the Guided Tour programs you may have seen when you first turned on your computer. Instructions later in this chapter also describe how to use the Guided Tour CD to restore these programs.

The “If You Still Have Problems” section toward the end of this chapter tells you what to do if the CD-ROM disc does not solve the problems with your computer.

Using the CD-ROM disc as your startup device

Before you reinstall software onto your hard disk, you need to start up your computer with the Macintosh Performa CD: Performa Software. The procedure for starting up from the CD-ROM disc varies depending on the condition of the system software on your hard disk. To find out which procedure to use, you must turn on your Macintosh.

If you see a blinking question mark on the screen

The blinking question mark means that your Macintosh is unable to find usable system software on your hard disk.

Note: If you don’t see a blinking question mark, go to the next section, “If You See the Macintosh Desktop.”

1Press the Open/Close button of your CD-ROM drive to open the CD-ROM tray.

2Place the Macintosh Performa CD: Performa Software in the tray with the disc label facing up.

Be sure to use the CD with the words “Performa Software” at the top. Make sure the disc is lying flat in the tray.

Reinstalling Your Computer’s Software

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Apple 6400 appendix Using the CD-ROM disc as your startup device, If you see a blinking question mark on the screen