Consult this chapter if you experience

problems using your computer.

6 Troubleshooting

When you have questions

If you want to know how to do a particular task with your computer, refer to Macintosh Guide in the Guide (h) menu. For instructions on using Macintosh Guide, see Chapter 2 of this manual.

If you have trouble

While you’re using your computer, you may occasionally see a bomb icon

or an error message, or the pointer (8) may “freeze” on the screen. If you have trouble with your computer, take a few minutes to read the information in this chapter. If your problem is related to a particular procedure, you should also look for information on that procedure in Macintosh Guide, available in the Guide (h) menu. For additional troubleshooting information and a list of common questions relating to your system software, see the “Troubleshooting” topic of Macintosh Guide.

If you are unable to access Macintosh Guide (for example, if your screen is “frozen”), refer to this chapter to see if you can resolve the problem.

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Apple 6400 appendix Troubleshooting, When you have questions, If you have trouble