Apple 6400 appendix Where to find answers

Where to find answers

When you have questions about using your Macintosh, there are several places where you can look for answers.

MacintoshPerforma

User’sManual

In the Guide menu

The Guide menu (marked with the h icon) is your main source of information about the Macintosh. To learn how to get different kinds of help from the Guide menu, see Chapter 2 in this book.

In this book

Use this book to help you set up your computer and learn about it, or to find solutions to problems with your equipment.

In other manuals

Some of the programs that already came installed on your computer have separate manuals. Most of these manuals came in the box with your computer. Some come online. (You can find them as clickable buttons in the Applications section of the Launcher, next to their application buttons.) For answers to questions about other equipment or about application programs you have purchased, see the manuals that came with the equipment or programs.

From the Read Me files in the Apple Extras folder

The Apple Extras folder (in your System Folder) on your hard disk contains SimpleText documents, called About Apple Extras with important information about some of the application programs included with your computer. Similar files called Read Me files can also be found inside application folders and in the Documents folder on your desktop.

From Apple’s customer support hotline

If you can’t find an answer in any of the materials provided, call the customer support hotline. The phone number for the hotline is in the service and support information that came with your computer.

Note: If you have problems with an application program not published by Apple, call the program’s publisher. Click the Phone Numbers button in the Service/Support area of the Launcher to get a software publisher’s phone number.

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