Solutions to CD-ROM problems

Problems using the CD-ROM drive

The CD-ROM drive icon does not appear on the screen.

mIf you have SCSI devices (anything connected to the SCSI port [g]) attached to your computer, make sure that each device has a unique SCSI ID number (your CD-ROM drive has SCSI ID 3). Refer to the documentation that came with your SCSI devices if you need to reset SCSI ID numbers.

mIf you reinstalled the CD-ROM software, make sure to restart your computer afterward.

mMake sure that the Apple CD-ROM extension is turned on in the Extensions Manager control panel. Open the Extensions Manager control panel in the Control Panels folder in the Apple (K) menu. Click to put a checkmark next to “Apple CD-ROM.” Then restart your computer.

mIf you installed a CD-ROM drive after you bought your computer, make sure the CD-ROM software that came with the drive is installed. See the manual that came with the CD-ROM drive for software installation instructions. (The CD-ROM software is already installed on Macintosh computers that come with CD-ROM drives.)

You’ve just ejected a CD, but the computer keeps asking you to reinsert it.

mThe right way to eject a CD-ROM disc is either to select the CD-ROM disc and choose Put Away from the File menu or to drag the CD-ROM disc’s icon to the trash. If you select the CD-ROM disc and choose Eject Disk from the Special menu, the computer remembers the CD-ROM disc in its memory and keeps asking you to reinsert the disc. Reinsert the CD-ROM disc, then drag its icon to the trash. (You won’t lose information on the CD-ROM disc by dragging its icon to the trash.)

Your computer starts up and you see large folder-shaped areas, containing labeled pictorial buttons, instead of the usual Macintosh desktop.

mYour computer may have started up from a CD-ROM disc containing At Ease, an alternative to the Macintosh desktop. You need to have the Macintosh desktop on your screen before you can use any of the software installation instructions in this manual.

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Apple 6400 Solutions to CD-ROM problems, Problems using the CD-ROM drive, CD-ROM drive icon does not appear on the screen