Your computer starts up and you see large folder-shaped areas, containing labeled pictorial buttons, instead of the usual Macintosh desktop.

mYour computer may have started up from a CD-ROM disc containing At Ease, an alternative to the Macintosh desktop. You need to have the Macintosh desktop on your screen before you can use any of the software installation instructions in this manual.

To return to the Macintosh desktop, choose Shut Down from the Special menu. When your computer is off, restart the computer, then press the Open/Close button of your CD-ROM drive to open the tray. Remove the CD-ROM disc. Close the tray. Then start up your computer again.

To avoid having the computer start up from a CD-ROM disc, remember to remove any disc in the drive before you shut down your computer.

You can’t eject a floppy disk.

If you can’t eject a floppy disk in the usual way, by selecting the disk’s icon and choosing Eject Disk from the Special menu or by dragging the disk’s icon to the trash, try the following in order:

mHold down the x and Shift keys and press the number 1 key on your keyboard to eject a disk in the internal disk drive.

mTurn off the computer. If the disk isn’t ejected, then hold down the button on your mouse or other pointing device while you turn the computer on again.

mLocate the small hole near the disk drive’s opening, and carefully insert the end of a large straightened paper clip into it. Push gently until the disk is ejected. Do not use excessive force.

If none of these solutions works, take the computer or disk drive to your Apple-authorized service provider to have the disk removed.

Troubleshooting 85

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Apple 6400 appendix You can’t eject a floppy disk