Apple 8600 appendix 155

Models: 8600

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mRestart your Macintosh. (For detailed steps, see Chapter 9, “Start Here If Trouble Occurs.”) Most software problems are temporary, and restarting the computer usually corrects the problem.

mCheck for multiple System Folders on your startup disk, using the Find File command. Throw away extra System Folders. The System Folder that your computer is using has a small computer icon on it, which distinguishes it from any other System Folder.

mCheck for viruses on all your disks, using a virus-detection program. Eliminate any viruses the program finds.

mUse the program’s Info window to give it more memory. (Select the program’s icon and choose Get Info from the File menu.) For more information on increasing a program’s memory, see the memory topic in Macintosh Guide (or Mac OS Guide), available in the Guide (h) menu.

mIf the problem occurs when you are trying to print, there may not be enough memory for printing. Quit other open programs to free up memory.

mIf the bomb only occurs in one application program, check for multiple copies of the program on your hard disk. Use the Get Info command to check the programs’ version numbers. Keep one copy of the latest version and throw away all other copies.

Also, try reinstalling the program from the original disks. If reinstalling doesn’t solve the problem, contact the manufacturer of the program to see if the program contains software errors or “bugs” and if it is compatible with the version of system software you’re using.

Solutions to Common Problems

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Apple 8600 appendix 155