USING THE RESIDENTIAL SURVEY

We recommend you use the AT&T Residential Survey as a Job Aid The Salesperson will use it first to aid in making the sale. It will give you information about the sale, the customer, the agreed-upon equipment, the locations for each component, and several other useful details.

You can then record INSTALLATION information on the survey, making it a very helpful part of the customers file. You should receive a copy of-the survey in your training class, and will be able to get future copies from your distributor.

PREPARING FOR AN INSTALLATION 1.

Obtain the floor plan and component list/work order

 

(which are part of the AT&T Security Survey).

2.

Call the customer to verify the time and location.

3.

Stage equipment and tools.

 

Gather all necessary transmitters and equipment that will

 

be needed for the installation. You may use the following

 

chart to help determine what you need. Outline

 

responsibilities for team.

4.

Set DIP switches, if you p refer setting them the day before

 

rather than in the customer'shome.

AT&T Proprietary Information

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AT&T 8000 Obtain the floor plan and component list/work order, Which are part of the AT&T Security Survey