AT&T 945 user manual Case of Difficulty, No Dial Tone, Telephone Does, Not Ring

Models: 945

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IN CASE OF DIFFICULTY

If you have difficulty operating this phone, try the suggestions below.

For Customer Service, visit our website at www.telephones.att.com or call 1 800 222–3111. Please retain your receipt as your proof of purchase.

To purchase accessories or replacement parts contact Customer Service. Visit our website at www.telephones.att.com

or call 1 800 222–3111.

TELEPHONE OPERATION

PROBLEM

SOLUTION

No Dial Tone

Make sure all plugs are connected properly.

 

 

Inspect the line cord connections at the

 

 

modular jack(s) and at the telephone.

 

 

Also inspect the coiled handset cord con-

 

 

nection at both ends.

 

Make sure a line is selected.

 

Make sure Hold is not activated.

 

If you do not hear a dial tone when you

 

 

press h, make sure the headset is

 

 

firmly connected at the jack.

 

 

 

PROBLEM

SOLUTION

Telephone Does

Make sure the Do Not Disturb (DND)

Not Ring

 

feature is not activated.

 

Make sure the ringers are turned on.

 

If there are several non-system phones

 

 

on the line that doesn’t ring, disconnect

 

 

some of them. Having too many phones

 

 

connected can also result in low ringer

 

 

volume for non-system telephones.

 

If the INTERCOM light flashes but you

 

 

don’t hear a paging signal, make sure the

 

 

Do Not Disturb feature is not activated.

 

 

 

IN CASE OF DIFFICULTY

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Page 91
Image 91
AT&T 945 user manual Case of Difficulty, No Dial Tone, Telephone Does, Not Ring